GE Digital (GE) (General Electric) > Case Studies > Dubai Aerospace Enterprise Streamlines Customer Experience with GE

Dubai Aerospace Enterprise Streamlines Customer Experience with GE

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 Dubai Aerospace Enterprise Streamlines Customer Experience with GE  - IoT ONE Case Study
Technology Category
  • Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries
  • Aerospace
Use Cases
  • Track & Trace of Assets
Services
  • System Integration
The Challenge

The solution had to bring all technical records into a single document management system to support the latest international regulatory standards for transmitting documents between lessors and operators. With documents spanning many years, DAE wanted to provide users with quick, efficient access to these documents in a way they hadn’t experienced before.

The Customer

Dubai Aerospace Enterprise (DAE)

About The Customer

Dubai Aerospace Enterprise (DAE) is driving efficiency throughout the asset lifecycle using GE Digital’s cloud-based Asset Transfer System to digitize, index, archive, and share asset records.

DAE has taken control of more than 2 million records and delivered a new level of speed and accuracy for sales and trading teams as they collect, share, and transfer large packages of asset documentation, including maintenance, compliance, inspection audits, and lease transfers with airline customers. The DAE team completed 18 aircraft transitions in just the first six months after implementing the ATS.

The Solution

Part of GE Digital's Asset Records portfolio, the ATS software is designed to make it easier for operators to digitize, index, and archive aircraft maintenance records with a cloud-based solution.  This helps drive efficiencies for both the airline and lessors throughout the life of an asset including aircraft deliveries, annual inspection audits, compliance, and asset transitions.

With the fully integrated Records and Project Management modules, operators can realize efficiency gains such as digital auditing, storage, and document search during the lease period while helping to optimize the exchange and review of asset records at the end of the lease period.  Powered by Microsoft Azure, it is designed to operate with minimal additional IT infrastructure so organizations can connect through secure web-based access.

Operational Impact
  • [Data Management - Data Storage]

    DAE has been using the ATS software to maintain checklists, manage permissions, search, and retrieve documents, and share and transfer large packages of documents. 

Quantitative Benefit
  • During the bulk data migration, GE Digital moved more than 1.8 million DAE documents into the ATS application. 

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