Equinix > Case Studies > Digital Transformation in the Cloud Enhances Government Efficiency: A Case Study on DVSA

Digital Transformation in the Cloud Enhances Government Efficiency: A Case Study on DVSA

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 Digital Transformation in the Cloud Enhances Government Efficiency: A Case Study on DVSA - IoT ONE Case Study
Technology Category
  • Infrastructure as a Service (IaaS) - Public Cloud
  • Sensors - Autonomous Driving Sensors
Applicable Industries
  • Automotive
  • Cities & Municipalities
Applicable Functions
  • Logistics & Transportation
  • Quality Assurance
Use Cases
  • Vehicle Performance Monitoring
  • Vehicle-to-Infrastructure
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Customer

Driver and Vehicle Standards Agency (DVSA)

About The Customer
The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK government. DVSA's priorities include helping everyone through a lifetime of safe driving, helping everyone keep their vehicle safe to drive, and protecting everyone from unsafe drivers and vehicles. The agency employs 4,600 people in more than 500 locations, helping everyone stay safe on Britain's roads. DVSA carries out 1.9 million driving tests a year, regulates 40,000 driving instructors and 38,000 MOT garages. It also carries out 1 million annual tests to ensure lorries, buses, and coaches are safe to drive, and 278,000 roadside checks on drivers and vehicles, and monitors vehicle recalls.
The Challenge
The Driver and Vehicle Standards Agency (DVSA), an executive agency of the UK government, was facing a significant challenge in its digital transformation journey. The agency was transitioning away from long-term contracts, minimizing vendor lock-in, and moving towards open source and cloud solutions. This shift was aimed at improving efficiency, adding flexibility, and gaining value for money. However, the agency was encountering issues with its connectivity. DVSA was connecting to the cloud via virtual private networks (VPNs), but the VPN firewall ran out of capacity, necessitating an alternative solution. The challenge was to find a solution that would provide fast, reliable connectivity, essential for the agency's digital transformation.
The Solution
To address the connectivity issue, DVSA chose Equinix Fabric, a solution that directly, securely, and dynamically connects distributed infrastructure and digital ecosystems globally via software-defined interconnection. Available across more than 30 Equinix International Business Exchange (IBX) data center locations, ECX Fabric is designed for rapid scalability, real-time agility, and customized connectivity through a self-service portal or API. With every major cloud and IT service provider having a presence in IBX data centers, DVSA could easily connect staff to Amazon Web Services (AWS), Microsoft Azure, and other cloud providers via Equinix Fiber Connects. Switching from one cloud provider to another to save costs or enable additional services takes only minutes. DVSA's cloud connections run via its own MPLS network, without crossing the public internet, bringing its services and controls closer to citizens, employees, and partners at the digital edge.
Operational Impact
  • The adoption of an Interconnection Oriented Architecture (IOA) strategy has significantly improved DVSA's operational efficiency. The agency has been able to move a lot of services to the public cloud, saving time and money. For instance, the MOT testing service, which handles around 40 million transactions annually, has been moved to the public cloud, on AWS. This shift has eliminated the need for DVSA to maintain its own data centers. The agency is also planning to include cloud-based applications, such as Office 365 and ServiceNow, soon. The interconnection-first approach has laid the foundation to handle future digital transformation needs. The automation feature of the solution allows new areas in the cloud to be available everywhere on the network, to all staff, within seconds.
Quantitative Benefit
  • Cut latency by two-thirds, providing staff with fast, responsive access to cloud-based platforms.
  • Reduced time to add new connections from months to hours.
  • Enabled the agency to switch from one cloud provider to another in minutes to save costs or enable additional services.

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