Digital Transformation in Healthcare: HARTMANN Group's Journey with Zscaler
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Buildings
- National Security & Defense
Applicable Functions
- Maintenance
Use Cases
- Tamper Detection
- Traffic Monitoring
Services
- Cloud Planning, Design & Implementation Services
- Hardware Design & Engineering Services
About The Customer
The HARTMANN Group, based in Heidenheim, Germany, has been producing medical and healthcare products for nearly 200 years. With a focus on wound treatment, incontinence, diagnostics, and infection prophylaxis, it is one of the oldest German industrial companies. The Group is now located in more than 30 countries and has over 10,000 employees. Its products and solutions are available in approximately 100 markets around the world. To support the vast scope and scale of the business, the Group needed a solution to provide faster, more secure Internet access at all locations.
The Challenge
The HARTMANN Group, a leading healthcare solutions provider, was facing a significant challenge in its digital transformation journey. The Group had introduced Microsoft Office 365 to reduce administrative outlay for its IT department. However, during the conversion process, it became apparent that the bandwidth capacity at some locations would cause performance bottlenecks in cloud access. Additionally, mobile employee access lacked adequate security. The Group needed to replace the security hardware at each location with a cloud-delivered platform to reduce the administrative outlay. The challenge was to find a solution that could provide faster, more secure Internet access at all locations, enhance network security, improve efficiency, and lower costs.
The Solution
The HARTMANN Group decided to transition to the cloud-delivered Internet security platform from Zscaler. The Zscaler Cloud Security Platform was chosen as it could solve the architectural issues around bandwidth performance through the use of local Internet breakouts, and integrate mobile employees. The Zscaler Web Business Suite, with its 100 percent cloud-delivered approach to Internet security, dramatically reduced the administrative burden involved in maintaining hardware and software. It also provided secure network access for mobile users. Zscaler fixed the bandwidth issue by enabling data traffic to be sent directly from the router at each location to the cloud using a GRE tunnel, thereby reducing the burden on the connections, and eliminating the need for costly investments in bandwidth and hardware. The Group also used the firewall feature of the Zscaler Web Business Suite, which made many of the Group’s on-premises firewalls unnecessary, simplifying administration.
Operational Impact
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