QAD > Case Studies > QAD Explore: Enabling Continuous Improvement for CK Technologies

QAD Explore: Enabling Continuous Improvement for CK Technologies

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 QAD Explore: Enabling Continuous Improvement for CK Technologies - IoT ONE Case Study
Technology Category
  • Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
  • Education
  • Plastics
Applicable Functions
  • Logistics & Transportation
  • Quality Assurance
Use Cases
  • Additive Manufacturing
  • Manufacturing Process Simulation
Services
  • Testing & Certification
  • Training
The Challenge
CK Technologies faced the challenge of remaining informed and inspired to accomplish continuous improvement in their low volume, high variability business. They had to produce a wide variety of parts for multiple customers, including service parts for past design versions, and supply parts in body color for each customer, which required perfect sequencing for shipment.
The Customer
About The Customer
CK Technologies is the leading thermoplastics solutions provider in the North American commercial heavy truck market. They manufacture large plastic injection molded parts and assemblies, such as bumpers, grilles, roof fairings, and chassis skirts. CK Technologies supplies parts for current truck models and service parts for past design versions, in addition to providing parts in body color for each customer.
The Solution
To address this challenge, CK Technologies started attending QAD Explore, an annual event that brings together the QAD community of customers, sponsors, and experts. Explore provided informative sessions, hands-on training, and networking opportunities. CK Technologies attended Explore since 2012, and the number of attendees increased each year. They planned their schedule, attended relevant sessions, visited the Solutions Expo, and had daily team meetings to collaborate on the information and networking gathered.
Quantitative Benefit
  • The quantitative benefits of attending QAD Explore for CK Technologies included a 20% improvement in inventory record accuracy, a 70% reduction in shipment discrepancies, and overall better on-time shipping performance. These improvements led to increased operational efficiency and customer satisfaction. However, specific quantitative metrics for other benefits mentioned, such as better planning and production scheduling, collaboration with suppliers, and streamlined financial reporting, were not mentioned in the case study.
  • Ability to collaborate and improve delivery schedules with over 90 suppliers via QAD Supplier Portal

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