CyberArk > Case Studies > Capcom Bolsters Security with CyberArk’s Agentless Approach in Game Development Environments

Capcom Bolsters Security with CyberArk’s Agentless Approach in Game Development Environments

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Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Sensors - Temperature Sensors
Applicable Industries
  • National Security & Defense
Applicable Functions
  • Product Research & Development
  • Quality Assurance
Use Cases
  • Perimeter Security & Access Control
  • Tamper Detection
  • System Integration
About The Customer
Capcom is a leading worldwide developer, publisher, and distributor of interactive entertainment for game consoles, PCs, handheld, and wireless devices. Founded in 1983, the company has created hundreds of games, including groundbreaking franchises like Resident Evil™, Monster Hunter™, Street Fighter™, Mega Man™, Devil May Cry™, and Ace Attorney™. Capcom maintains operations in the U.S., U.K., Germany, France, Hong Kong, Taiwan, Singapore, and Tokyo, with corporate headquarters located in Osaka, Japan. As of March 31, 2022, the company had net sales of 110,054 million yen and employed 3,206 people.
The Challenge
Capcom, a leading worldwide developer, publisher, and distributor of interactive entertainment, faced a significant challenge in improving its security measures. The company's game business, known for its advanced technological development capabilities, develops its own game engine based on fundamental technology. This proprietary technology approach has positioned Capcom as a leader in the game industry. However, the game development department handles vital data assets using a dedicated development environment for each project, which necessitates stringent security measures and compliance with laws and regulations of each country and region. Capcom had been focusing on strengthening security measures, but to work on more advanced measures and higher levels of protection, a dedicated Development Security Task Force was established. The task force began studying the introduction of technologies and mechanisms to protect valuable information assets.
The Solution
To enhance security measures, Capcom's Development Security Taskforce consulted with several IT vendors and adopted a proposal from Japan Business Systems (JBS) that focused on a solution to make the development environment more secure and transparent without compromising productivity. Capcom showed keen interest in privileged access management solutions. In response to these requirements, Capcom selected CyberArk Privileged Access Manager as its privileged access management solution. This solution supports existing Linux-based development environments and meets the stringent requirements of Capcom’s security teams. CyberArk Privileged Access Manager does not require agents to be installed on each server, so the impact on the development environment is minimal. The agentless feature has helped reduce the workload, as each project involves setting up many servers and closing them when development is complete. The functionality of privileged access management ensures IDs/passwords are kept secret from even the server administrator, and it is easy to create a flow that can only be accessed via CyberArk Privileged Access Manager.
Operational Impact
  • After implementing CyberArk Privileged Access Manager, Capcom designed an operational method after several months of proof-of-concept. Then, with the support of JBS, Capcom implemented the solution, gradually expanded the operation, and started full-scale protection in June 2022. Initially, the operation secured new projects using CyberArk Privileged Access Manager and adjusted the operational flow with the cooperation of each department. Capcom has since shifted existing projects’ processes to the new system, so CyberArk Privileged Access Manager secures them completely. The visibility provided by CyberArk Privileged Access Manager has allowed Capcom to review the server operations themselves. By utilizing CyberArk Privileged Access Manager’s log auditing function, it is possible to closely monitor how often privileged access is required and how often administrators manage servers. This has led to a review of server management rules and optimization of resource allocation by proactively removing unnecessary servers.
Quantitative Benefit
  • Enhanced security for game development environments with sensitive information.
  • Introduced privileged access management for development servers.
  • Introduced without load due to agentless feature.

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