IBM > Case Studies > Banco Galicia's Digital Transformation with SAP and IBM

Banco Galicia's Digital Transformation with SAP and IBM

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Technology Category
  • Application Infrastructure & Middleware - Database Management & Storage
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
  • Construction & Infrastructure
  • Finance & Insurance
Applicable Functions
  • Maintenance
  • Product Research & Development
Use Cases
  • Construction Management
  • Inventory Management
  • System Integration
  • Training
About The Customer
Founded in 1905, Banco Galicia is headquartered in Buenos Aires, Argentina, and employs more than 5,000 people. Listed on the Buenos Aires Stock Exchange, Banco Galicia is one of the country’s top three private banks. The bank serves a large client base, from individuals to large corporations, each with specific requirements. Argentinian banks are required to offer services and products such as current accounts, savings, and fixed-term investment accounts. Because all banks provide the same product range, it is particularly important for a private bank such as Banco Galicia to develop additional, unique services to help it differentiate itself from competitors.
The Challenge
Banco Galicia, one of Argentina's top three private banks, faced a significant challenge in improving the time-to-market for new financial products and services. The bank's legacy IT applications and systems were unable to support the rapid changes required to stay competitive in the market. The bank's existing software, which had been in place for over 20 years, was largely developed in-house and designed to meet past banking needs. However, the proposed new services required a customer-focused approach, and the older software could not be extended or adapted rapidly enough to provide the necessary capabilities. The bank serves a large client base, from individuals to large corporations, each with specific requirements. The existing IT systems were not flexible enough to differentiate the bank's approach to each client. The challenge was to modernize the IT infrastructure to meet the requirements of a 21st-century bank and compete with the world's major banking corporations.
The Solution
Banco Galicia decided to revitalize its IT processes and operations by introducing SAP for Banking solutions, running on an IBM zEnterprise EC12 (zEC12) mainframe server, with storage provided by IBM System Storage DS8800 devices. The bank chose IBM as its IT provider to support the implementation due to their long-standing relationship and IBM's strong presence in Argentina's financial sector. The bank migrated from its legacy applications on the System z platform to new SAP software in a controlled process within a single environment, taking advantage of existing in-house skills. IBM Global Business Services was engaged to provide support, training, and management for the whole SAP landscape. The bank also implemented two IBM System Storage DS8800 storage devices to store customer data. The DS8800 offers scalability to more than 2 PB, and the fully-redundant design provides near-continuous data access and better than five-nines availability.
Operational Impact
  • The implementation of SAP for Banking solutions on the IBM zEnterprise EC12 server has transformed Banco Galicia's business processes, enabling the bank to offer new services and improve existing ones in a way that was not previously possible. The bank is now well-positioned to challenge its competitors and play a leading role in the Argentinian financial sector. The combined SAP and IBM solution is expected to significantly improve the time-to-market, development, and design of the bank's financial products and services, with optimized operations that enhance rapidity and flexibility for various customers. This gives Banco Galicia new opportunities to compete in the modern banking industry. The bank can now rely on an IT infrastructure that is reliable and resilient, operating 24/7, ensuring availability and performance for the SAP applications.
Quantitative Benefit
  • The bank is now able to develop and launch new banking and financial products much faster.
  • The IBM System Storage DS8800 storage devices support database volumes totaling 500 GB.
  • Each DS8800 offers scalability to more than 2 PB, providing the bank with ample room for growth.

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