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Automating RFQ Lifecycle for a Leading Manufacturer of Utility Transmission Parts

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 Automating RFQ Lifecycle for a Leading Manufacturer of Utility Transmission Parts - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Sensors - Utility Meters
Applicable Industries
  • Cement
  • Electrical Grids
Applicable Functions
  • Sales & Marketing
  • Warehouse & Inventory Management
Use Cases
  • Construction Management
  • Water Utility Management
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Customer
About The Customer
The customer in this case study is a market-leading manufacturer of utility transmission structures and small cell towers. They cater to the utility and telecom industry, providing them with essential infrastructure. Their products are crucial for the functioning of these industries, making them a key player in the market. However, they were struggling with outdated systems and manual processes, which were hindering their efficiency and productivity. They needed a solution that would not only modernize their systems but also automate their processes to improve their turnaround time.
The Challenge
The client, a market-leading manufacturer of utility transmission structures and small cell towers for the utility and telecom industry, was facing a significant challenge. They wanted to digitize and migrate their legacy applications and databases to the cloud. The challenge was not just about the migration, but also about automating their sales and quotation process. The existing system was manual and time-consuming, leading to delays and inefficiencies. Additionally, the client had to deal with system integration for structural blueprints, which was a complex task with numerous considerations and no scope for error.
The Solution
The solution provided was a comprehensive one, addressing all the challenges faced by the client. The first step was to automate the sales and quotation process. This was done to reduce the turnaround time and digitize the manual process, making it more efficient and less prone to errors. The next step was to implement an automated inventory verification process. This was crucial to ensure that the inventory levels were always accurate and up-to-date. System integration was also carried out to achieve consistency across units. Finally, the legacy system was seamlessly migrated to the cloud. This not only modernized the company's infrastructure but also secured it in a remote environment.
Operational Impact
  • The operational results of the solution were significant. The automation of the sales and quotation process led to a drastic reduction in the turnaround time. This meant that the client could respond to RFQs much faster, improving their customer service and potentially increasing their sales. The automated inventory verification process ensured that the inventory levels were always accurate, reducing the chances of stockouts or overstocking. The system integration achieved consistency across units, making the operations smoother and more efficient. Lastly, the migration of the legacy system to the cloud not only modernized the company's infrastructure but also made it more secure, especially in a remote environment.
Quantitative Benefit
  • 70% reduction in turnaround time to produce a quotation
  • Implemented an automated inventory process for over 1000 items
  • Streamlined over 30 pre-manufacturing processes

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