Cradlepoint > Case Studies > Automated Car Wash System Puts Shine on Wireless LAN and WAN

Automated Car Wash System Puts Shine on Wireless LAN and WAN

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 Automated Car Wash System Puts Shine on Wireless LAN and WAN - IoT ONE Case Study
Technology Category
  • Networks & Connectivity - Wireless Local Area Network
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Automotive
Applicable Functions
  • Facility Management
Use Cases
  • Campus Area Network
The Challenge

Motor City Wash Works knew its end-to-end, as-a-service car wash technology system could revolutionize how car wash businesses optimize operations, but first, it would need to address connectivity.

Everything from machinery data to PCI-compliant point-of-sale information depends on 24x7 network access. Thus, any downtime is costly and manual, making in-person troubleshooting unrealistic and inefficient.

 

The Customer

Motor City Wash Works

About The Customer

Motor City Wash Works has been providing reliable car wash equipment, parts, and accessories since the early 2000s, led by founders who have firsthand, decades-long experience in the car wash industry. Today the company is one of the largest global manufacturers of automated car washes, offering a turn-key, as-a-service solution that includes everything from the car wash equipment to integrations with point-of-sale (POS) systems and security cameras.

As part of this service, Motor City’s CruzControl cloud-based maintenance management platform streamlines operations by bolstering data visibility, analytics, and automation.

The Solution

To make the expansion of this car wash automation system as timely and cost-effective as possible, Step CG helped Motor City operationalize its cutting-edge car wash infrastructure with end-to-end, cloud-controlled connectivity provided through Extreme Networks and Cradlepoint.

Operational Impact
  • [Product Improvement - Customer Satisfaction]

    With the ability to easily monitor and control wireless connectivity on both the LAN and WAN from anywhere, Motor City can confidently provide car wash businesses with 24x7 access to the IoT and payment data that is essential to successful operations and customer service.

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