ThoughtSpot > Case Studies > Accern's No-Code AI and ThoughtSpot Everywhere: A Case Study on Accelerating Financial Decision-Making

Accern's No-Code AI and ThoughtSpot Everywhere: A Case Study on Accelerating Financial Decision-Making

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 Accern's No-Code AI and ThoughtSpot Everywhere: A Case Study on Accelerating Financial Decision-Making - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Blockchain
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Product Research & Development
Use Cases
  • Mass Customization
Services
  • Training
The Challenge
Accern, a firm that believes in the power of data and AI, was facing a significant challenge. The development of an AI model typically takes an IT team 12 to 18 months, with 80% of a data scientist’s time spent on finding, cleaning, and reorganizing data. Accern's no-code AI allows users to deploy and customize pre-trained financial services models to extract insights from a vast amount of unstructured data more accurately and efficiently. However, Accern found themselves limited in the customization they could offer customers. They lacked self-service access to data visualizations and were restricted to the single dashboard provided to them. This limitation was hindering their mission to empower customers with data and was a barrier to their growth and customer satisfaction.
The Customer
About The Customer
Accern's customers are primarily non-technical finance and banking professionals who need to extract insights from a vast amount of unstructured data, such as news articles or financial filings. These customers require accurate, personalized, and granular insights to make informed financial decisions. They need a user-friendly platform that allows them to easily deploy and customize pre-trained financial services models. However, they were previously limited by the lack of self-service access to data visualizations and were restricted to a single dashboard. With the implementation of ThoughtSpot Everywhere, these customers now have the ability to create personalized, actionable insights at the point of impact without the need for extensive training.
The Solution
Accern needed an analytics solution that would allow their customers to get accurate, personalized, and granular insights on newly structured sentiment data, including categories such as ESG and Crypto. They chose ThoughtSpot Everywhere as the best solution for seamless implementation with their existing data and technology stack, and for growing adoption of analytics within their product. The team built a new data model in Snowflake optimized for scalable and repeatable growth for their customers. ThoughtSpot Everywhere’s developer-friendly platform helped Accern embed in hours what would normally take other solutions several days. ThoughtSpot Modeling Language (TML) allowed for scriptable deployments and the re-use of Liveboard worksheets, giving Accern the ability to deliver personalized customer experiences at scale. By combining Accern’s no-code AI with ThoughtSpot Everywhere’s embedded Live Analytics, Accern is now delivering true self-service analytics for non-technical finance and banking professionals.
Operational Impact
  • Accern's operational results have been significantly improved with the implementation of ThoughtSpot Everywhere. The team has been able to build a new data model in Snowflake that is optimized for scalable and repeatable growth for their customers. The developer-friendly platform of ThoughtSpot Everywhere has enabled Accern to embed the solution in hours, a process that would normally take several days with other solutions. This has resulted in improved user experience with customization and self-service capabilities. Accern is now able to deliver personalized customer experiences at scale, providing true self-service analytics for non-technical finance and banking professionals. The team plans to monetize this personalized, self-serve experience with a premium subscription, measuring the impact by the number of customers that adopt ThoughtSpot Everywhere.
Quantitative Benefit
  • Deployed in hours with ThoughtSpot Everywhere versus days expected with competitors
  • Able to grow their business by monetizing data experiences
  • Projecting an increase in customer adoption of by 20x by the end of 2022

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