Atheer Case Studies Porsche Announces Augmented Reality at Scale, Powered by Atheer
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Porsche Announces Augmented Reality at Scale, Powered by Atheer

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The usual practice for car repairs at a Porsche car dealership is to have a factory representative or regional engineer visit to help diagnose the problem, and sometimes a faulty assembly is shipped back to company HQ for damage analysis. All that costs time and money for customers and dealers alike. 

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Porsche is a German automobile manufacturer specializing in high-performance sports cars, SUVs and sedans. Porsche AG is headquartered in Stuttgart, and is owned by Volkswagen AG, which is itself majority-owned by Porsche Automobil Holding SE. Porsche's current lineup includes the 718 Boxster/Cayman, 911, Panamera, Macan and Cayenne.

Ferdinand Porsche founded the company called "Dr. Ing. h. c. F. Porsche GmbH" in 1931, with main offices at Kronenstraße 24 in the centre of Stuttgart. 

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Atheer-powered “Tech Live Look” was implemented to Porsche's 189 dealers in the United States. The system, which uses Atheer's augmented reality platform and ODG (Osterhout Design Group) R-7 smartglasses, connects dealership technicians to remote experts via smartglasses for a live interaction that it says can shorten service resolution times by up to 40 percent.

Tech Live Look combines computerized eyewear and augmented reality software to allow remote experts hundreds of miles away to see what a service technician is seeing and provide feedback while the technician works hands-free.

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Fault Detection, Maintenance Work Orders, Supply Chain Optimization
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Cutting Edge (technology has been on the market for < 2 years)
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[Efficiency Improvement - Customer Service]
Potential shorter service resolution times by up to 40 percent.
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