Case Studies > Rx Delivered Now: Revolutionizing Pharmacy Delivery and Telemedicine

Rx Delivered Now: Revolutionizing Pharmacy Delivery and Telemedicine

Technology Category
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Pharmaceuticals
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Maintenance
Use Cases
  • Last Mile Delivery
  • Leasing Finance Automation
About The Customer
Rx Delivered Now primarily serves customers who rely on prescription medications, particularly those with chronic conditions. These customers appreciate the personal connection they have with their local, independent pharmacies and rely on them for their changing prescription needs. However, due to the COVID-19 pandemic, these customers have been forced to stay out of public places, including pharmacies, and have thus developed a preference for delivery services. They require a seamless and trustworthy delivery process, as well as the ability to easily connect with their pharmacists. Furthermore, they need a solution that ensures compliance with federal and state-by-state rules.
The Challenge
The COVID-19 pandemic has accelerated the shift towards delivery services across various sectors, including the pharmacy industry. Customers, particularly those with chronic conditions, have been forced to stay out of public places, including pharmacies, to protect their health. This has led to an increased demand for delivery services for prescription medications. However, the pharmacy industry has been slow to adapt to this change due to antiquated software systems that operate in silos. These systems lack transparency and leave patients, providers, and pharmacies in the dark. Furthermore, the delivery of prescription medications involves many variables and compliance details, which further complicates the process.
The Solution
Rx Delivered Now, co-founded by Michael Nguyen and Dr. Anthony Do, was launched to address these challenges. The company aims to automate pharmacy and logistics communications, allowing pharmacists to focus on patient care. They have developed a high-tech, high-touch solution using Onfleet and Squarespace, integrated through Zapier, to bring their product to the marketplace for independent pharmacies. Their software platform ensures that federal and state-by-state compliance rules are transparent and enforced. Additionally, they have built their platform on a relationship of compliance and trust, ensuring a seamless technical process and the ability to easily connect with pharmacists. By providing telemedicine and safe, legal, fast deliveries, Rx Delivered Now is revolutionizing the pharmacy industry.
Operational Impact
  • Rx Delivered Now has successfully bridged the gap between the traditional pharmacy model and the modern demand for delivery services. They have brought transparency to the pharmacy industry by breaking down the silos that have traditionally characterized pharmacy software systems. Their platform has also ensured compliance with federal and state-by-state rules, which has been a major challenge in the delivery of prescription medications. Furthermore, they have built a relationship of trust with their customers, ensuring a seamless delivery process and the ability to easily connect with pharmacists. This has led to more positive health outcomes for their customers.
Quantitative Benefit
  • Rx Delivered Now has grown from serving dozens to hundreds of independent pharmacies.
  • The company serves a significant portion of the American population, with 42% having multiple chronic conditions.
  • Customers with one or two chronic conditions average 9 prescription fills per year, and those with four or more average 24 fills per year.

Case Study missing?

Start adding your own!

Register with your work email and create a new case study profile for your business.

Add New Record

Related Case Studies.

Contact us

Let's talk!
* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that Asia Growth Partners may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from Asia Growth Partners.
Submit

Thank you for your message!
We will contact you soon.