Imperva Incapsula's Role in Protecting NTT TechnoCross Corporation from Cyberattacks

NTT TechnoCross, a subsidiary of telecommunications company Nippon Telegraph and Telephone (NTT), offers its customers advanced IT services and technology, and develops a wide range of businesses by leveraging state-of-the-art security, cloud and network technology. Since the company started in July 1985, NTT TechnoCross has contributed significantly to its customers’ businesses through its technical knowledge and NTT Laboratory’s advanced technology. The company operates in a wide range of businesses in design systems, construction, maintenance, and operations, and utilizes its experience in ICT system integration and leveraging its security, cloud, and network technology. The company's website serves as the central source of information by delivering the brand directly to customers and helping build customer loyalty.

NTT TechnoCross, a subsidiary of Nippon Telegraph and Telephone (NTT), is a company that offers advanced IT services and technology to its customers. The company's website serves as the central source of information, delivering the brand directly to customers and helping build customer loyalty. Any interruption in the operation of the website has a large impact, with the potential of a loss of trust that extends beyond the company to the NTT Group as a whole. As a company that builds its branding on security technology, it is imperative that NTT TechnoCross protects itself against cyberattacks as any damage would bear a significant loss in its brand value. When the time came for the company to renew its website, selecting a solution to protect the site was crucial for the company. The company was already facing growing demand for cloud computing in business at the time. With technical support for customers’ cloud computing and security as one of its core offerings, NTT TechnoCross considered using cloud-based services for its own renewed site. At the same time, it made the decision to switch from in-house operations to the use of services in security as well.

The requirements for selection of a solution were: a global track record of adoption, operability that reduces operating load, availability that achieves stable operation, ease of implementation, usage not as an asset but as a service, and monthly payable usage fees. IPv6 compatibility and the ability to use custom policies were also necessary. In investigating solutions, NTT TechnoCross found Imperva Incapsula to be the only cloud-based WAF service that met the requirements. At the end of 2014, the company made the decision to adopt Incapsula, and completed the implementation in just a month and a half. It launched practical application in March 2015 together with the website renewal. Sakamoto immediately saw the operation of the website had stabilized and saw a reduction in operational load.

• As a result of implementing Incapsula, NTT TechnoCross saw immediate stabilization in the operation of the website and a significant reduction in operational load. The company also received positive responses to inquiries from other companies in the NTT Group from Imperva’s support. Throughout the live operational period of roughly three years following the transition, NTT TechnoCross has been able to fully benefit from the merits of the Incapsula service and the merits of Imperva support as well. For NTT TechnoCross, which leverages the latest security, cloud, and network technologies to always undertake bold challenges, Imperva Incapsula has already established an essential presence in ensuring the security of the website which is arguably the company’s face.

• Implementation of Incapsula was completed in just a month and a half
• The operation of the website had stabilized immediately after the implementation of Incapsula
• Significant reduction in operational load after the implementation of Incapsula