Globe Telecom's Successful Migration from Oracle to AWS: A Case Study
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Technology Category
- Analytics & Modeling - Machine Learning
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- National Security & Defense
- Telecommunications
Applicable Functions
- Product Research & Development
- Sales & Marketing
Use Cases
- Tamper Detection
- Virtual Training
Services
- Cloud Planning, Design & Implementation Services
- Training
About The Customer
Globe Telecom, Inc. is a leading telecommunications service provider in the Philippines, with more than 65 million mobile and 1.5 million home broadband customers. The company is one of only two major players in the Philippine telco market. Innovation is at the heart of the company, whose mission is to become the leading digital lifestyle services provider in the nation. In 2014, Globe Telecom CEO Ernest Cu introduced a cloud-first policy, aiming to shift Globe Telecom’s IT spend from a CAPEX model, which is dependent on constant server acquisition, to an OPEX model, which is easily scalable.
The Challenge
Globe Telecom, a leading telecommunications service provider in the Philippines, was facing a significant challenge. The company was using Oracle applications in 90 percent of its services, but the cost was proving too high to maintain a competitive position. The company's IT team decided to shift towards the adoption of non-proprietary databases. However, the challenge was to find the best-fit open-source database and to ensure a smooth migration without any interruptions to service quality. Furthermore, Globe Telecom had to ensure that the new platform could handle telco-grade workloads, which are standard for the telecommunications industry but considered heavy in other sectors.
The Solution
Globe Telecom chose PostgreSQL as the open-source database for the project, running on Amazon Elastic Compute Cloud (Amazon EC2) instances. The company collaborated with DANATEQ, an AWS Partner Network (APN) Standard Technology Partner, to use its LINK cognitive streaming analytics software as its centralized notification platform. The full migration of the telco-grade workload was achieved in seven months, with no interruptions to service quality. AWS provided strong support throughout the migration project, offering guidance on digital transformation and cost-cutting strategies. AWS also provided cloud training to Globe Telecom staff and its vendor partners, offering master classes every quarter and informal trainings and well-architected design reviews.
Operational Impact
Quantitative Benefit
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