Case Studies > Enhancing Supply Chain Resilience and Visibility: A Case Study on DuPont Electronics and Industrial

Enhancing Supply Chain Resilience and Visibility: A Case Study on DuPont Electronics and Industrial

Technology Category

Analytics & Modeling - Computer Vision Software
Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Electronics
Transportation

Applicable Functions

Logistics & Transportation
Sales & Marketing

Use Cases

Supply Chain Visibility
Traffic Monitoring

About The Customer

DuPont Electronics and Industrial (E&I) is a business segment of DuPont, a global innovation leader that provides technology-based materials and solutions that transform industries and everyday life. DuPont E&I applies diverse science and expertise to help customers advance their best ideas and deliver essential innovations in key markets, including electronics, transportation, construction, water, healthcare, and worker safety. The company prioritizes creating processes and implementing solutions that generate the greatest impact and improve agility. They aim to make customers feel comfortable and confident that they will receive their products, while maintaining open communication to meet their needs, even during exceptions.

The Challenge

DuPont Electronics and Industrial (E&I), a global innovation leader with technology-based materials and solutions, was grappling with low resilience and supply chain agility. The company was also in need of more insights into production locations. The urgency to address these issues was driven by both customer needs and industry standards. DuPont E&I was seeking a solution that would not only strengthen their risk management organization but also build resiliency into their existing supply chain. The ideal solution would provide network visibility, identify potential risk points, and make customers feel comfortable and confident about the delivery of their products. The company also wanted to establish an open line of communication to meet customer needs, even during exceptions.

The Solution

DuPont E&I chose Everstream Analytics' supply chain risk management software platform as the optimal solution to their challenges. The platform was selected for its comprehensive features and its ability to match DuPont E&I's growth vision. The company has been using Everstream for over a year to visualize, track, and protect its global business operations through near real-time incident monitoring. The platform also provides alerts and incident status reports, and valuable, actionable insights from the Everstream COVID-19 Supply Chain Resource Center. These insights have been used to mitigate pandemic-related impacts. DuPont E&I also selected 17 sites globally to first utilize data from the Everstream solution. With Everstream's support, DuPont E&I is developing more robust business continuity plans for its major nodes and locations.

Operational Impact

With the implementation of Everstream Analytics' solution, DuPont E&I has seen significant improvements in their supply chain resilience and visibility. The company has been able to identify less agile points in their supply chain that could have resulted in major disruptions. The global supply chain perspective provided by Everstream has increased the organization’s end-to-end visibility, enabling more strategic decision-making. DuPont E&I is now focusing on long-term solutions and creating a roadmap for future planning. Despite the disruptive nature of the global COVID-19 pandemic, DuPont E&I, in collaboration with Everstream, was able to set up alternative international and domestic routes, extend materials to new warehouses, change incoterms, and secure new forms of transportation and new lanes. This has allowed the company to continue meeting customer needs effectively and efficiently, attract and retain customers, and maintain its industry leadership.

Quantitative Benefit

DuPont E&I was able to avoid substantial risk-related costs.
The company reported strong sales in 2020 despite ongoing pandemic-related disruptions.
DuPont E&I selected 17 sites globally to first utilize data from the Everstream solution.