Case Studies > Enhancing Air Cargo Operations at Hong Kong International Airport with IoT

Enhancing Air Cargo Operations at Hong Kong International Airport with IoT

Technology Category
  • Sensors - Air Pollution Sensors
  • Sensors - Environmental Sensors
Applicable Industries
  • Cement
  • Construction & Infrastructure
Applicable Functions
  • Logistics & Transportation
  • Quality Assurance
Use Cases
  • Construction Management
  • Cybersecurity
Services
  • System Integration
  • Testing & Certification
About The Customer
Hactl is a leading air cargo terminal operator at Hong Kong International Airport (HKIA). The company handles an annual capacity of 3.5 million tonnes of air cargo. Airlines, freight forwarders, and shippers worldwide rely on Hactl to keep their shipments on track. Hactl uses its third-generation air cargo management system, COSAC-Plus, to enable real-time tracking, documentation processing, and customs clearance via the web and its mobile apps. The company operates 24/7, requiring a high level of system availability and resilience against cyber threats.
The Challenge
Hactl, a leading air cargo terminal operator at Hong Kong International Airport (HKIA), handles an annual capacity of 3.5 million tonnes of air cargo. The company's COSAC-Plus air cargo management system is crucial for real-time tracking, documentation processing, and customs clearance. However, the effectiveness of COSAC-Plus depends on the uninterrupted operation of Hactl’s IT infrastructure, which requires a rapid, accurate, and uninterrupted flow of data 24/7. Given the evolving nature of cyber threats, Hactl recognized the need for proactive measures to bolster the resilience and availability of their IT infrastructure. The company sought a comprehensive solution that could protect its entire IT infrastructure from DDoS attacks.
The Solution
Hactl chose Nexusguard to protect its online services. Nexusguard provided an enterprise-grade solution that delivered comprehensive, customized, and client-centric services. The solution included in-depth consulting, testing, and fine-tuning services delivered by a local team of experts. Nexusguard’s integrated, managed solutions protected Hactl’s IT operations from DDoS attacks. The solution was transparent, allowing Hactl to view real-time traffic, ongoing and historic attacks, potential threats, and useful analytics through Nexusguard’s Customer Portal. Nexusguard’s Origin Protection solution was implemented to ensure uninterrupted access to COSAC-Plus. The cloud-based DDoS mitigation platform was fully integrated into Hactl’s infrastructure without the need for additional hardware or skilled personnel. Hactl’s applications and infrastructure, including its COSAC-Plus and backend systems, are now completely protected from volumetric/application-level attacks and other types of hacks.
Operational Impact
  • The implementation of Nexusguard’s solution has significantly enhanced the resilience and availability of Hactl’s IT infrastructure. The company now has a proactive approach to tackling cyber threats, ensuring a high level of system availability. The transparency of the solution allows Hactl to monitor its IT operations effectively, identifying potential threats and responding promptly. The cloud-based DDoS mitigation platform has been fully integrated into Hactl’s infrastructure, protecting its applications and backend systems from various types of cyber attacks. This has not only improved the security of Hactl’s operations but also its ability to analyze crucial traffic data and understand global traffic-flow patterns.
Quantitative Benefit
  • Hactl now has a comprehensive solution protecting its entire IT infrastructure from DDoS attacks.
  • The company can view real-time traffic, ongoing and historic attacks, potential threats, and useful analytics.
  • Hactl’s applications and infrastructure, including its COSAC-Plus and backend systems, are now completely protected from volumetric/application-level attacks and other types of hacks.

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