Informatica > Case Studies > Helping Communities Thrive: CTA Fights Poverty and Homelessness with Timely, Trusted Data

Helping Communities Thrive: CTA Fights Poverty and Homelessness with Timely, Trusted Data

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 Helping Communities Thrive: CTA Fights Poverty and Homelessness with Timely, Trusted Data - IoT ONE Case Study
Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Computing
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
  • Cities & Municipalities
  • Telecommunications
Applicable Functions
  • Quality Assurance
Use Cases
  • Intelligent Packaging
  • Onsite Human Safety Management
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
According to the U.S. Department of Housing and Urban Development (HUD), there are more than half a million homeless people on the streets in the United States on any given night. Community Technology Alliance (CTA) wanted to collect and integrate data from multiple government and nonprofit agencies to match people in need with available housing and human services. They also aimed to help communities comply with the Homeless Emergency Assistance and Rapid Transition to Housing (HEARTH) Act of 2009 to retain HUD grant funding.
The Customer

Community Technology Alliance

About The Customer
CTA is a nonprofit organization that has been working with Santa Clara County and its cities since 1991 to collect data on homelessness and poverty in the community. They have expanded their efforts to multiple other counties and communities, aiding them in their efforts to end homelessness. CTA's mission is to provide data-driven solutions to address poverty and homelessness and make it easier for people to access housing and services.
The Solution
CTA used Informatica Intelligent Cloud Services iPaaS to connect silos of data, enabling agencies to access and enter data via the HOME mobile app. They fed information about clients, housing, and services into a data lake hosted on Amazon Web Services (AWS), where it can be used for analytics and reporting. This provided trusted data to serve as the basis for coordinated, centralized assessment and placement systems to prioritize access to housing and services.
Quantitative Benefit
  • The use of Informatica Intelligent Cloud Services and the HOME mobile app has helped communities reduce return to homelessness rates up to 75 percent. This means that more individuals and families are able to find stable housing and avoid cycling in and out of homelessness. It has also simplified HEARTH compliance, helping communities qualify for homeless assistance grants and promote commitment to the goal of ending homelessness.

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