Informatica > Case Studies > CTA Fights Poverty and Homelessness with Timely, Trusted Data

CTA Fights Poverty and Homelessness with Timely, Trusted Data

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 CTA Fights Poverty and Homelessness with Timely, Trusted Data - IoT ONE Case Study
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
  • Platform as a Service (PaaS) - Edge Computing Platforms
  • Software Design & Engineering Services
The Challenge
  1. Collect and integrate data from multiple government and nonprofit agencies to match people in need with available housing and human services
  2. Empower housing providers and human services agencies to coordinate and exchange data so their clients don’t have to contact multiple providers
  3. Help communities comply with the Homeless Emergency Assistance and Rapid Transition to Housing (HEARTH) Act of 2009 to retain HUD grant funding
The Customer

Community Technology Alliance

About The Customer

Community Technology Alliance was founded in 1991 to design and construct the technical infrastructure necessary to support the work to end homelessness in Santa Clara County. CTA has since evolved into a nonprofit focusing on ways for databases and other tools to communicate and exchange data, and on ways to integrate and centrally store data for reporting and data visualization purposes.

The Solution
  1. Use Informatica Intelligent Cloud Services iPaaS to connect silos of data, enabling agencies to access and enter data via the HOME mobile app
  2. Feed information about clients, housing, and services into a data lake hosted on Amazon Web Services (AWS), where it can be used for analytics and reporting
  3. Provide trusted data to serve as the basis for coordinated, centralized assessment and placement systems to prioritize access to housing and services
Operational Impact
  • [Efficiency Improvement - Customer Service]

    Expedites access to housing and human services through coordinated entry while pre-screening clients for eligibility

Quantitative Benefit
  • Helps communities reduce return to homelessness rates up to 75 percent and offer services to people who may otherwise slip through cracks

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