Zscaler > Case Studies > Barry Callebaut's Global Network Security Enhancement with Zscaler

Barry Callebaut's Global Network Security Enhancement with Zscaler

Technology Category

Cybersecurity & Privacy - Malware Protection
Infrastructure as a Service (IaaS) - Cloud Databases

Applicable Industries

Agriculture
National Security & Defense

Applicable Functions

Facility Management

Use Cases

Tamper Detection
Traffic Monitoring

Services

Cloud Planning, Design & Implementation Services

About The Customer

Barry Callebaut is the world’s leading supplier of high-quality chocolate and cocoa products, with over 9300 employees operating out of more than 30 countries. The company has a history of over 175 years and operates more than 50 production facilities worldwide. It serves the entire food industry, from food manufacturers to global retailers to professional users of chocolate such as chocolatiers, pastry chefs, or bakers. The multinational company was looking to protect its staff and assets and provide reliable bandwidth for business operations. It is a highly distributed company with more than 85 connected sites spanning the globe from Brazil to EMEA to The Philippines.

The Challenge

Barry Callebaut, a leading global supplier of high-quality chocolate and cocoa products, faced a significant challenge in integrating 12 international locations with 1600 employees into the company network and providing secure Internet access within a six-month timeframe. This was due to a major acquisition of the cocoa production business of Delfi Cocoa in 2013. The company, with over 85 connected sites worldwide, was also dealing with growing concerns about malware threats and cyber risks at the management level. These concerns were compounded by employee complaints about bandwidth congestion for corporate applications. This situation prompted the company to seek new tools that would enable the IT organization to gain insight into bandwidth consumption and control the usage of non-business-related applications in the social media age. The company needed guaranteed bandwidth for corporate applications and the ability to block unwanted traffic causing congestion.

The Solution

Barry Callebaut turned to Zscaler’s Internet Security Platform to address their challenges. This cloud-based model was chosen for its ability to meet new security requirements, allow fast deployment, and provide flexibility for future growth. The solution aimed to optimize network performance by implementing Web 2.0 policies that restricted social media access during working hours. The highly integrated solution provided a streamlined migration path for remote locations across the globe, delivered as a managed service. Barry Callebaut now benefits from a single point of contact at the service provider and has gained new visibility into critical aspects of their network with the Zscaler administration and reporting dashboard. Zscaler’s Web Security Suite provides extensive scanning functionality against modern malware threats, which are detected and blocked in the cloud. URL filtering and Web 2.0 features are applied based on new global company policies.

Operational Impact

The implementation of Zscaler’s Internet Security Platform has brought about significant operational improvements for Barry Callebaut. The company now has advanced security measures in place, with extensive scanning functionality against modern malware threats. These threats, including viruses, botnets, and zero-day exploits, are detected and blocked in the cloud. The company has also gained control over bandwidth usage, with defined rules that give priority to corporate applications and block non-corporate use of the network. This has eliminated the problem of unwanted traffic causing congestion. The cloud-based service supports fast and easy deployment across a large user base and to remote locations across the globe, without the need to implement or manage hardware or software locally. This has simplified the company's network setup and provided the agility they were looking for.

Quantitative Benefit

Fast and easy deployment across a huge user base and to remote locations across the globe
Optimized network performance by restricting social media access during working hours
Gained new visibility into critical aspects of their network with the Zscaler administration and reporting dashboard