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Modell’s Ups its Game with Self-service Data Prep
Modell’s Ups its Game with Self-service Data Prep
Retail is a fast-paced business. To stay competitive, organizations like Modell’s must react quickly to market place conditions, industry trends, and economic upticks and downturns, sometimes overnight. 20 years ago, critical sales, inventory and transactional data lived in a mainframe system that was only accessible through Lotus 1-2-3. Joe Paltenstein, now AVP, Assistant Controller at Modell’s Sporting Goods said, “It was challenging to get the data we needed out of the mainframe system and into a workable format that we could use. And with so many different types of data it was hard to extract any useful insights without a painfully slow reformatting process. We had to print out reports on green bar paper and then entered the data into spreadsheets.”
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MasterCard Improves Customer Experience Through Self-Service Data Prep
MasterCard Improves Customer Experience Through Self-Service Data Prep
Derek Madison, Leader of Business Financial Support at MasterCard, oversees the validation of transactions and cash between two systems, whether they’re MasterCard owned or not. He was charged with identifying new ways to increase efficiency and improve MasterCard processes. At the outset, the 13-person team had to manually reconcile system interfaces using reports that resided on the company’s mainframe. Their first order of business each day was to print 20-30 individual, multi-page reports. Using a ruler to keep their place within each report, they would then hand-key the relevant data, line by line, into Excel for validation. “We’re talking about a task that took 40-80 hours each week,” recalls Madison, “As a growing company with rapidly expanding product offerings, we had to find a better way to prepare this data for analysis.”
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