Watercare 通过 Zscaler 零信任交换平台增强安全性和用户体验
技术
- 网络安全和隐私 - 网络安全
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 设备与机械
- 电信
适用功能
- 维护
用例
- 泄漏与洪水监测
- 水务管理
服务
- 云规划/设计/实施服务
关于客户
Watercare Services 是一家位于新西兰奥克兰的公用事业公司。该公司每天将约 4 亿升收集的淡水转化为大奥克兰地区 170 万居民的饮用水。它还处理类似数量的废水并将其安全地返回沿海水道。除了这些服务之外，Watercare 还经营一个大型建筑部门来完成和维护其各种设施。该公司拥有约 1,100 名员工，为 170 万居民提供服务，并在 1,300 个地点开展业务。 Watercare 致力于有效地利用技术来提高生产力和用户体验。
挑战
新西兰奥克兰的一家公用事业公司 Watercare Services 在保护其网络以及优化其 IIoT 和 IoT 设备的随处工作 (WFA) 和远程访问方面面临重大挑战。该公司最初使用多种安全解决方案（包括安全云网关和虚拟专用网络 (VPN)）度过了第一波 COVID-19 封锁。然而，在第二次封锁期间，这些解决方案被证明是不够的。该公司现有的安全云网关很突兀，在用户中不受欢迎。此外，Watercare 的主要 VPN 产品在第二次封锁前崩溃，公司迫切需要一个更可靠、更全面的解决方案。该公司致力于采用零信任安全方法，需要一个能够提供卓越用户体验同时提供强大安全性的平台。
解决方案
Watercare 决定在 Zscaler Zero Trust Exchange 平台上实现标准化，该平台包括精细的用户体验监控和分析解决方案 Zscaler Digital Experience (ZDX)。该公司在不到半天的时间内将其 Zscaler Private Access (ZPA) 部署扩展了 800 人，确保了对其数据中心和多云环境中运行的 Watercare 应用程序的访问。ZPA 将用户和设备连接到应用程序而不是网络，从而防止横向感染，同时使用户和应用程序对外部威胁不可见。该平台还检查流量（包括加密流量），以有效预防威胁和数据丢失。Watercare 还采用了 Zscaler Internet Access (ZIA) 来加快互联网连接速度并提高安全性。最后，该公司实施了 ZDX，以改善用户体验并更有效地解决应用程序性能问题。
运营影响
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