Case Studies > Force Civil Solutions: Boosting Margins with Assignar

Force Civil Solutions: Boosting Margins with Assignar

Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
  • Sensors - Haptic Sensors
Applicable Industries
  • Paper & Pulp
  • Utilities
Applicable Functions
  • Maintenance
Use Cases
  • Onsite Human Safety Management
  • Time Sensitive Networking
Services
  • Training
About The Customer
Force Civil Solutions is a civil construction company based in Edmonton, Alberta, Canada. Since its establishment in 2017, the company has experienced a rapid growth trajectory. They specialize in basement excavations, connecting homes to utilities, and other civil aspects of residential home building. The company handles around 1,500 jobs a year, with most of their crew working solo or with one other worker. Despite their success, they faced significant operational challenges, including paper-driven data collection and an increasing amount of back charges, which were costing the company over $100,000 a year.
The Challenge
Force Civil Solutions, a civil construction company based in Edmonton, Alberta, Canada, experienced rapid growth since its inception in 2017. However, with this growth came operational challenges that threatened to hinder their progress. The company's two main challenges were paper-driven data collection and an increasing amount of back charges. The paper-driven data collection was time-consuming and prone to human error. The company was also facing a significant amount of back charges, which they could not dispute due to lack of documentation. These back charges were costing the company over $100,000 a year. The company was managing operations with paper and spreadsheets, which was not only inefficient but also led to a massive pile of paperwork. The administrative team had to manually compile job packets for each crew member, which included permit numbers, locate tickets, and timesheets. These packets were then manually entered into spreadsheets by the operations manager.
The Solution
To address these challenges, Force Civil Solutions turned to Assignar, a construction software. The company was looking for a platform that was easy for their contractors to use and could be tailored to their operations. Assignar met these requirements. The implementation of the platform took some time, but by the end of a month, 40 contractors were trained and actively using Assignar on iPads. The platform allowed the company to track their sites in real-time, which helped them protect themselves from back charges. It also eliminated the need for paper-driven data collection. The company could now rely on the data collected directly in their shared platform. They also used the data to defend themselves when back charges came, showing that the claims of damages were not caused by their work. As part of their pre-work checklist, workers took pictures of the site, which were logged in Assignar. This provided the company with the visual proof they needed.
Operational Impact
  • The implementation of Assignar brought about significant operational improvements for Force Civil Solutions. The company was able to eliminate the paper problem, saving time and resources. They were also able to maximize equipment usage by tracking equipment maintenance using Assignar. This allowed them to schedule repairs during equipment downtime. The platform also freed up supervisors to provide safety training and help the crew complete jobs instead of sitting on the computer all day. The data collected was more accurate, leading to confident decision-making. Assignar also helped in perfect record-keeping, ensuring no one gets double-charged or overpaid. The company was able to improve estimations and protect their margins. The professionalism brought about by keeping immaculate records and being on top of the data helped the company win more bids. The company was able to maintain 1500 jobs a year and keep employee retention rates high, despite the tough market.
Quantitative Benefit
  • $100,000 saved annually by not paying false damage claims
  • Over $100,000 saved annually with more accurate billing and reporting
  • Hundreds of hours saved by not sifting through bins of paper

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