供应链可见性

Like most grocery retailers, Hy-Vee is faced with the challenge of providing the highest quality products to its shoppers. Shoppers want the longest possible shelf life from perishable products and expect a consistent product experience each time they shop. Controlling the quality of products sold leads to shopper loyalty, which is of paramount importance to the success of Hy-Vee. Before products arrive in stores, Hy-Vee's distribution centers (DCs) handle items including dairy products, fresh meats, seafood, deli items, produce and frozen goods, all of which have different temperature needs and sensitivities. During transit from suppliers to DCs, Hy-Vee has limited visibility and temperature management abilities due to large amount of supplier managed transportation. For instance, during a week-long transit, a supplier's carrier equipment may malfunction, causing an item to thaw and then refreeze once repairs are made. Hy-Vee sought help from TempTRIP, an RFID solution provider that focuses on shipping, storage, receiving, and temperature control. TempTRIP's EPC RFID tags use Impinj chips to monitor and report temperature readings throughout the shipping and receiving process. The tags can also be re-configured and re-used, a unique feature within the current market of temperature monitoring devices.

As Europe’s second largest airline, Air France-KLM wanted to harness the latest technology innovations to help enhance the user experience of its many passengers, as well as support new aircraft as they were added to the company’s expanding fleet. Tata Communications’ global network was able to help.Air France-KLM’s business desired up-to-date organization-wide digital transformation. While its current customers wanted to fly on next-generation aircraft, Air France-KLM knew it also needed to expand into emerging markets and make the most of global travel opportunities opening up to it.The challenge was that Air France-KLM’s technology infrastructure needed to be improved to enhance the passenger experience and also needed to integrate cloud services and new applications to support huge amounts of data coming from next-generation aircraft.

• High operating cost due to manual data collection •  Low customer satisfaction due to inaccurate and delayed billing