WhereScape > 实例探究 > 智能电表自动化:提高客户参与度

智能电表自动化:提高客户参与度

WhereScape Logo
 Smart Meter Automation: Enhancing Customer Engagement at Jersey Electricity - IoT ONE Case Study
技术
  • 功能应用 - 仓库管理系统 (WMS)
  • 传感器 - 电表
适用行业
  • 电网
  • 零售
适用功能
  • 仓库和库存管理
用例
  • 拣选/分拣/定位
  • 零售店自动化
挑战

该公用事业公司正在用智能电表取代传统电表,智能电表每三小时或按需自动将读数和间隔数据传输到岛上的 650 个本地数据集中器。 Jersey Electricity 希望实现智能计量自动化——从数据收集到信息发布。

客户
关于客户

Jersey Electricity是一家垂直整合的电力公司,从事电力的进口、发电、输电和配电业务。它是泽西岛唯一的电力供应商,为大约 50,000 家国内和商业客户提供服务。其非能源业务包括零售、建筑服务、IT、环境工程和房地产。

解决方案

Jersey Electricity 建立了一个新的数据仓库,通过为客户提供有关新智能电表能源使用情况的准确信息,提高了客户参与度。这家公用事业公司使用 WhereScape® RED 汇集来自各种来源的数据,每年存储超过 10 亿个读数,每天刷新数据,将数据发布到客户门户和泽西电力部门,并完整记录流程.

运营影响
  • The implementation of the new data warehouse and the automation of the smart metering process has significantly improved the operational efficiency of Jersey Electricity. The company is now able to provide its customers with accurate and timely information on their energy usage, resulting in much higher levels of customer engagement. The automation software has also helped in fully documenting the process, ensuring transparency and accountability. The ability to bring together data from a variety of sources and publish it to a customer portal and various departments within the company has improved data accessibility and usability, thereby enhancing decision-making processes.
数量效益
  • Developed, documented, and released the new data warehouse in just 22 days
  • Able to store more than one billion readings annually
  • Data is refreshed on a daily basis

Case Study missing?

Start adding your own!

Register with your work email and create a new case study profile for your business.

Add New Record

相关案例.

联系我们

欢迎与我们交流!
* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 Asia Growth Partners 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 Asia Growth Partners 的任何营销电子邮件。
提交

感谢您的信息!
我们会很快与你取得联系。