互联现场服务
技术
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 设备与机械
适用功能
- 现场服务
用例
- 机器状态监测
客户
麦金利电梯公司
关于客户
McKinley Elevator Corporation 是快速增长的住宅和商业无障碍产品市场的主要领导者。自 1948 年以来，麦金莱一直提供卓越的服务，并以提供最优质的产品而赢得声誉
挑战
McKinley 在实施这些产品改进时面临几个挑战： - 哪种设备硬件最好？ - 他们如何连接他们的产品并将它们放到网上？ - 他们的产品将如何沟通？ - 哪种传感器协议效果最好？ - 他们将如何开发适当的可视化？ - 我们如何将其与他们的现场服务技术集成？ - 他们如何设置规则及其相关操作？
解决方案
ThingLogix 首先帮助 McKinley 确定了适用于两种产品的嵌入式硬件和射频技术。将他们的产品载入 ThingWorx 平台，并将传入的数据集成到他们的 ServiceMax 组织中。设置基于优先级的事件和相关警报以及后续操作。与 PTC 合作开发用于实时监控的 ThingWorx 仪表板。
收集的数据
Asset Performance, Asset Status Tracking, Connectivity Status, Control System Alert, Service Lifecycle
运营影响
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