Plugue Telecom, a wireless ISP serving the Brazilian state of São Paulo, faced a significant challenge in providing Wi-Fi connection to the municipality of Americana. The region's tropical climate and lush vegetation made it difficult for Wi-Fi signals to penetrate, making it challenging for residents and businesses to access reliable internet for browsing, video surveillance, security applications, and voice and data streaming. The dense foliage made it difficult to cover the municipality's many houses and small businesses with reliable, high-capacity band delivery, especially in non-line of sight (LOS) situations.

The municipality’s many houses and small businesses couldn’t easily be covered by Wi-Fi through the dense foliage. Plugue needed to find a solution that could guarantee reliable, high capacity band delivery regardless of line of sight (LOS).