|This conference has been created to meet the needs of Retail CIOs, CMOs, CTOs and Chief Digital Officers along with senior heads of innovation, digital, product development, customer experience, in-store and retail technology. All attendees are pre-qualified retailers looking to the future of IoT; not a room full of vendors!
Top 5 issues to be addressed:
Changing industry – Can you gain competitive advantage by moving from selling products to selling services enabled by IoT
Customer insights – Improve marketing ROI by using IoT to deepen your customer insights and personalise products and communication
More effective operation – How can IoT streamline your internal operations and deliver cost savings
Omni-channel experiences – How to create seamless experiences that put the customer at the centre
Data vs privacy – How to balance the potential uses of customer data with the restrictions around customer privacy