Ericsson Case Studies Service Agility for a Connected World

Service Agility for a Connected World

Ericsson
Service Agility for a Connected World
Service Agility for a Connected World
Service Agility for a Connected World
Service Agility for a Connected World
Service Agility for a Connected World
Equipment & Machinery
Product Development
Process Control & Optimization (PCO)
Cellular
CenturyLink wanted to accelerate design and delivery of IP-based enterprise services, drive all processes from a central catalog for improved service agility and position CenturyLink for SDN/NFV with an open, standards-based solution.
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CenturyLink is the third largest telecommunications company in the United States, and is recognized as a leader in the network services market by technology industry analyst firms.
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Ericsson provided a solution includes Ericsson Service Innovation Framework, including unified, catalog-driven OSS/BSS, automation of network design, provisioning, activation and problem resolution and implementation and consulting services, using industry standards for solution openness and best practices for business process efficiency.

Software Components
- Ericsson Service Innovation Framework
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IT
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Cutting Edge (technology has been on the market for < 2 years)
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Time-to-Market - Programming time, production time, and installation time are shortened during the introduction of new products.
End-to-end Service Delivery - Deeper integration of information across departments and business units improves internal collaboration and end-to-end customer service.
Total Cost of Ownership - Total cost of ownership is lowered due to reduction in IT cost.
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