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18 case studies
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Eseye puts Airmax on Target for 15% Cost Reduction
Eseye puts Airmax on Target for 15% Cost Reduction
Eseye puts Airmax on Target for 15% Cost Reduction
Eseye
Airmax wanted a provider who would take complete responsibility of their connectivity, without restricting them to a single network. They wanted a simple solution along with assurance that they were getting the best value for money, customer care and network flexibility.


Industries: Smart CityTelecommunications
Functions: Information TechnologyLogistics
Capabilities: Data Acquisition & Management
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Premium Brand
Premium Brand
Premium Brand
Ericsson
Due to doubled data traffic demand, Telstra wanted a solution that can meet insatiable high-speed mobile broadband demand and secure a smooth network migration while re-farming spectrum.


Industries: Telecommunications
Functions: Information TechnologyProduct Development
Capabilities: Data Acquisition & Management
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Service Agility for a Connected World
Service Agility for a Connected World
Service Agility for a Connected World
Ericsson
CenturyLink wanted to accelerate design and delivery of IP-based enterprise services, drive all processes from a central catalog for improved service agility and position CenturyLink for SDN/NFV with an open, standards-based solution.


Industries: Telecommunications
Functions: Information TechnologyProduct Development
Capabilities: Data Acquisition & Management
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Smart Optimization
Smart Optimization
Smart Optimization
Ericsson
SoftBank Mobile wanted to secure high-performance mobile broadband services following the rapid traffic shift to LTE, prepare for VoLTE and manage signaling increase in the most highly populated metropolitan areas in the world.


Industries: Telecommunications
Functions: Information TechnologyProduct Development
Capabilities: Data Acquisition & Management
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ACTi Case Study
ACTi Case Study
ACTi Case Study
Amazon Web Services (AWS)
ACTi recognized the potential for cloud-based IP video surveillance and realized that cloud technology could help customers avoid the cost of deploying large physical infrastructures and maintaining a team of security professionals. ACTi wanted toseize these opportunities and make cloud-based solutions available to companies of all sizes.The company started developing a cloud-based surveillance and big data analytics system, but ran into technical difficulties. These challenges disrupted the company’s own plans to switch its internal systems from on-premises to a cloud-based platform. It had no option but to find a cloud-service provider since the situation limited growth potential and the organization’s ability to reduce operating costs.Peter Wu, sales director at ACTi Corporation, says the company was dedicating an increasing amount of budget to support a 20 percent increase in data per year. “We wanted a cloud-based solution to reduce our IT overhead, but the priority was to develop our cloud-based IP video surveillance solution to drive our market share worldwide,” he says.


Industries: Computer & Personal ElectronicsTelecommunications
Functions: Information Technology
Capabilities: Data Acquisition & ManagementOverall Equipment Effectiveness
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Worldwide IT Leader Manages Enterprise Energy and Sustainability
Worldwide IT Leader Manages Enterprise Energy and Sustainability
Worldwide IT Leader Manages Enterprise Energy and Sustainability
C3 IoT
To understand their complex global energy consumption and emissions footprint, Cisco needed a software solution to help them manage disparate energy- and emissions-related data inputs across their enterprise, integrate and analyze their sustainability and energy metrics, embark upon energy and emissions mitigation projects, and report results publicly. Cisco also needed to perform detailed interval analysis of their high energy-usage facilities.


Industries: Telecommunications
Functions: Information Technology
Capabilities: Data Acquisition & ManagementData VisualizationEnergy Management
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IoT based milk procurement solution- SmartMoo smartAMCU
IoT based milk procurement solution- SmartMoo smartAMCU
IoT based milk procurement solution- SmartMoo smartAMCU
Stellapps Technologies
The customer wanted to effectively monitor all their milk procurement centers placed in remote villages, to automate the centers for capturing the milk data in near real time and to enable direct farmer payments.


Industries: AgricultureTelecommunications
Functions: Procurement & SourcingQuality Assurance
Capabilities: Data Acquisition & ManagementQuality Assurance & ControlRemote Access & Control
Qualcomm - Supporting User Federation using Oracle Identity Federation
Qualcomm - Supporting User Federation using Oracle Identity Federation
Qualcomm - Supporting User Federation using Oracle Identity Federation
Oracle
Qualcomm’s IT identity management team had to standardize their process to integrate with their business partners, which could enable managing application user accounts across the business-to-business boundaries in a seamless way there-by saving cost in the long run, at the same time meet their company’s growing business needs.


Industries: Telecommunications
Functions: Operations & Maintenance
Capabilities: Data Acquisition & ManagementOverall Equipment Effectiveness
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AirPrime Modules Improves Vehicle Gateway Communication System
AirPrime Modules Improves Vehicle Gateway Communication System
AirPrime Modules Improves Vehicle Gateway Communication System
Sierra Wireless
Icomera’s systems have been in daily operation since 2003, enabling thousands of commuters to make efficient use of their traveling time with consistent mobile internet access.To continue improving the bandwidth capabilities and reliability of its products, Icomera decided to incorporate 3G cellular connectivity support to take advantage of the unmatched data transfer speeds and pervasive UMTS network coverage throughout Europe.


Industries: Telecommunications
Functions: Information TechnologyLogistics
Capabilities: Asset Tracking & MonitoringData Acquisition & ManagementOverall Equipment Effectiveness
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OTE - Achieving Customer Experience and SLA Excellence for Enterprise Customers with Service Management
OTE - Achieving Customer Experience and SLA Excellence for Enterprise Customers with Service Management
OTE - Achieving Customer Experience and SLA Excellence for Enterprise Customers with Service Management
Ericsson
OTE sought to implement new practices to achieve even more reliable,high quality service and to ensure a consistently outstanding customer experience.


Industries: Telecommunications
Functions: Quality Assurance
Capabilities: Data Acquisition & Management
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Real-Time Operational Insights at 2degrees
Real-Time Operational Insights at 2degrees
Real-Time Operational Insights at 2degrees
Splunk
Although 2degrees' Customer Care team, was equipped with sufficient staff and systems to cope with peak demand from over one million mobile customers, it was difficult for management to see performance from more than one perspective, monitor service levels and identify issues in a timely manner to assist customers at a high level. Moreover, the company was only able to generate historic reports. Obtaining real-time information was difficult. The information was also fragmented, which meant managers could only see a drop in service levels, but not necessarily the reason behind it. In addition, it took several days to generate an individual agent's performance report, making it challenging for supervisors to assess the efficiency of their employees and determine performance-based bonuses.


Industries: Telecommunications
Functions: Human ResourcesInformation Technology
Capabilities: Data Acquisition & ManagementData Visualization
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CSL Faster and Stronger
CSL Faster and Stronger
CSL Faster and Stronger
ZTE
In order to keep a leading position in the new Internet era, CSL makes a strategic decision to upgrade the whole network, for guaranteeing the development of high-speed data service.


Industries: Telecommunications
Functions: Information TechnologySales & Marketing
Capabilities: Data Acquisition & Management
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Phicomm Improves Customer Satisfaction Using Edge Service Management
Phicomm Improves Customer Satisfaction Using Edge Service Management
Phicomm Improves Customer Satisfaction Using Edge Service Management
Unisys
Following rapid growth since its launch in 2008, Phicomm required a standardized approach to service management to replace the previous manual processes and enable IT service delivery to be more productive and efficient.


Industries: Telecommunications
Functions: Information Technology
Capabilities: Data Acquisition & ManagementOverall Equipment Effectiveness
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PrismTech - Vortex platform in Nice’s Connected Boulevard project
PrismTech - Vortex platform in Nice’s Connected Boulevard project
PrismTech - Vortex platform in Nice’s Connected Boulevard project
PrismTech
In 2008, the City of Nice made a commitment to become a model Eco City and put in place a plan for renovation by launching the Connected Boulevard Project. One of the key areas of focus was to develop green transportation and reduce the negative consequences of urban activity on the citizens of the city.


Industries: Smart CityTelecommunications
Functions: Environmental Health & SafetyInformation Technology
Capabilities: Data Acquisition & ManagementData VisualizationEnvironmental Health & Safety
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Creating an Agile Environment to Drive Growth in the IoT
Creating an Agile Environment to Drive Growth in the IoT
Creating an Agile Environment to Drive Growth in the IoT
LogiSense
Numerex needed to provide innovative products and service offerings and adapt to the explosive growth in the IoT/M2M ecosystem. As Numerex was transforming into delivering on-demand offerings to its wide range of markets, they realized their back office systems weren’t capable of providing flexible feature sets, critical to helping turn up new product catalogue configurations to close deals and better manage service offerings. An example of this needed flexibility would allow a Numerex customer to buy devices in bulk yet only pay for those that actively use data on the network. Their systems required significant development efforts to introduce new service offerings such as this. They had segregated billing systems that didn’t scale for high volume processing requirements. Numerex was also growing via M&As, which brought the additional challenges of outdated technologies and a variety of disparate billing systems that didn’t talk to each other, resulting in complex operational expenditures and integration requirements. It became so dire that Numerex was forced to implement manual billing processes for certain lines of business.


Industries: Telecommunications
Functions: Information TechnologySales & Marketing
Capabilities: Billing & MonetizationData Acquisition & ManagementEnergy Management
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Solavei Case Study
Solavei Case Study
Solavei Case Study
GlobalLogic
Solavei offers $49 unlimited voice, text, and data mobile service on a nationwide 4G network. Solavei enables members to connect, share and capitalize on the power of social networks through its platform. Solavei launched with a mission to make commerce less expensive and even profitable by empowering individuals to earn income on the products and services they enjoy and use every day. Solavei is the first mobile service that pays people back for adding new members. The company partnered with GlobalLogic to build this groundbreaking idea from concept into a full-fledged working solution. Currently, GlobalLogic owns the engineering arm and partners with Solavei to drive the platform's evolution.


Industries: Telecommunications
Functions: Information TechnologyOperations & Maintenance
Capabilities: Data Acquisition & ManagementData Visualization
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Bilia's New Deal
Bilia's New Deal
Bilia's New Deal
Telia
While mechanical service is still needed, incre- asing digitalization of cars has led to the need for rmware and software updates to complement service and repairs. Instead of repairing cars once they have broken down, real-time data from connected cars enables predictive and proactive service. This creates new opportunities for OEMs to increase the direct relationship to the end customer. Conversely, repair shops need to adapt to these new conditions and innovate new business models to ensure future competitiveness.


Industries: AutomotiveTelecommunications
Functions: Information TechnologyOperations & Maintenance
Capabilities: Data Acquisition & ManagementRemote Access & Control
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Safety First with Folksam
Safety First with Folksam
Safety First with Folksam
Telia
The competitiveness of the car insurance market is driving UBI growth as a means for insurance companies to differentiate their customer propositions as well as improving operational efficiency. An insurance model - usage-based insurance ("UBI") - offers possibilities for insurers to do more efficient market segmentation and accurate risk assessment and pricing.Insurers require an IoT solution for the purpose of data collection and performance analysis


Industries: AutomotiveTelecommunications
Functions: Information TechnologyOperations & Maintenance
Capabilities: Data Acquisition & ManagementRemote Access & Control
Software:
Services: