Accelerating the Industrial Internet of Things
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57 case studies
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Elisa is Paving the Way with Their IoT Service Solution
Elisa is Paving the Way with Their IoT Service Solution
With an overwhelming response to the release of their IoT solution, Elisa needed a way to manage the flood in demand without compromising on their customer satisfaction or quality.
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Edinburgh Napier University streamlines long-distance learning with Cisco WebEX
Edinburgh Napier University streamlines long-distance learning with Cisco WebEX
• Geographically dispersed campus made in-person meetings costly and inconvenient.• Distance-learning programs in Malaysia, India, and China required dependable, user-friendly online tools to maximize interaction in collaborative workspaces.• Virtual learning environment required a separate sign-in process, resulting in a significant administrative burden for IT staff and limited adoption of collaboration technology.
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Achieving Reliability and Service Quality Using the Cisco Unified Communications
Achieving Reliability and Service Quality Using the Cisco Unified Communications
To address the challenges of proactively monitoring the very large Cisco Unified Communications global network and to achieve reliability and service quality goals, Cisco IT turned to the Cisco Unified Communications Management Suite. The Cisco® internal Unified Communications network is a very large global deployment, having more than 85,000 IP phones spread over six continents.Being in new and uncharted territory in the initial stages, the Cisco IT team first had the challenge of defining methodologies and metrics for measuring and monitoring the key components of service quality: Availability (Can I pick up the phone and get dial tone? Does my call connect? Can I leave and retrieve voicemail?)Performance (How is the voice quality? Did I get disconnected mid-call? How does the voicemail sound? How fast is the voicemail prompt?)The team also had the additional challenge of figuring out approaches, techniques, and tests to:Detect configuration issuesReduce recovery time in the event of a service failure 
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Maverik Motion Picture Productions
Maverik Motion Picture Productions
When we first met the team at Maverik Motion Picture Productions, it consisted of 5 full time members of staf. As with many businesses, they were working from a central ofce and sharing one handset between them. As the company grew, this started to become problematic and due to the nature of the business, each member of the team was spending a lot of time on site with clients. This created a real need for each team member to be able to work remotely, using their mobile phones. The businesses central ofce was being rented, which meant the idea of a permanent solution would not be suitable, as they may need to expand or move in the near future.
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COPA-DATA
COPA-DATA
From as early as 1991 COPA-DATA realized a need to find a long-term solution for copy protection – one that encompassed its corporate philosophy of openness and flexibility. Requirements included compatibility with Windows and a trouble-free experience for the customer, who should be able to transfer the key to new or modified equipment, and who is supported with the difficulties that can be encountered in an industrial environment – such as network connections being unavailable or defective.
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Richmond Cars
Richmond Cars
Richmond Cars faced a number of challenges in regards to their business communications:Site-to-site trafc and incoming calls were increasing, and Richmond needed to understand this in order to manage their response accordingly without just increasing headcount.They wanted to really understand call traffic, customer demand and service levels as customer service is imperative – Richmond's reputation depends on excellent customer relationships.As they grow and add additional sites, their communications system also needs to be scalable. Drive revenue generating services through outbound calling. 
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The Royal Victoria Hotel
The Royal Victoria Hotel
The Royal Victoria’s 20-year-old Mitel system, with separate analogue voicemail system, needed to be replaced. The hotel required a modern communications solution that would:Connect the hotel's 160 employees.Provide call logging to help monitor business performance and control costs.Provide communications to mobile members of the team such as the night porters.Improve guest WiFi internet access.
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WISCONSIN COUNTY IMPROVES RESPONSE TIME WITH AUTOMATED DISPATCH OF SNOWPLOW TRUC
WISCONSIN COUNTY IMPROVES RESPONSE TIME WITH AUTOMATED DISPATCH OF SNOWPLOW TRUC
The dispatch foreman for the public works department in the Village of Pleasant Prairie, Wisconsin, was having difficulty reaching and coordinating the movements of his snowplow drivers. The town sought to answer the question: Was there a better way to organize their team of snowplows?
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Collaborative Transformation of Enterprises with IBM Connections
Collaborative Transformation of Enterprises with IBM Connections
IBM
Establish an efficient system of knowledge management and optimize business processes.
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Honeywell Analytics Efficiency Improves with Eden
Honeywell Analytics Efficiency Improves with Eden
Honeywell Analytics established a customer service call centre which has ten call centre agents handling 1,500 calls per week.The agents were using a customer management software which was effective for capturing basic customer details, but inadequate for collating a service record for the customer's individual unit or linking to other company IT systems. An integrated system was needed to manage the process from initial customer call through to successful resolution such as the dispatch of a replacement or repaired product.
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Enhancing The Supply Chain With Intel Architecture
Enhancing The Supply Chain With Intel Architecture
Support more complex business needsBoth the increasing number of customers and more complex business demand a higher-performing acquisition planning system (APS) to ensure stable and reliable operation. Improve business agilityImprove the flexibility of the APS to increase business agility. Reduce costsEnhance the APS with better performance and higher scalability at a lower cost to enable the company's future development. 
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Eseye puts Airmax on Target for 15% Cost Reduction
Eseye puts Airmax on Target for 15% Cost Reduction
Airmax wanted a provider who would take complete responsibility of their connectivity, without restricting them to a single network. They wanted a simple solution along with assurance that they were getting the best value for money, customer care and network flexibility.
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ACTi Case Study
ACTi Case Study
ACTi recognized the potential for cloud-based IP video surveillance and realized that cloud technology could help customers avoid the cost of deploying large physical infrastructures and maintaining a team of security professionals. ACTi wanted toseize these opportunities and make cloud-based solutions available to companies of all sizes.The company started developing a cloud-based surveillance and big data analytics system, but ran into technical difficulties. These challenges disrupted the company’s own plans to switch its internal systems from on-premises to a cloud-based platform. It had no option but to find a cloud-service provider since the situation limited growth potential and the organization’s ability to reduce operating costs.Peter Wu, sales director at ACTi Corporation, says the company was dedicating an increasing amount of budget to support a 20 percent increase in data per year. “We wanted a cloud-based solution to reduce our IT overhead, but the priority was to develop our cloud-based IP video surveillance solution to drive our market share worldwide,” he says.
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IIC High Speed Network Infrastructure Testbed
IIC High Speed Network Infrastructure Testbed
Enabling seamless machine-2-machine communications and data transfer across connected control systems, big infrastructure products, and manufacturing plants.
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Premium Brand
Premium Brand
Due to doubled data traffic demand, Telstra wanted a solution that can meet insatiable high-speed mobile broadband demand and secure a smooth network migration while re-farming spectrum.
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Service Agility for a Connected World
Service Agility for a Connected World
CenturyLink wanted to accelerate design and delivery of IP-based enterprise services, drive all processes from a central catalog for improved service agility and position CenturyLink for SDN/NFV with an open, standards-based solution.
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Expertech - Capital Tool Inventory
Expertech - Capital Tool Inventory
Costly tools used to splice fiber optic cables are an important part of Expertech’s operational and capitalized expenses, but the company did not have an automated system in place to track their tools and optimize their usage. The existing data in its tracking system was inaccurate and required manual updating, making it essential for the company to implement an efficient process to track and follow up on its capital tool inventory.
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Smart Optimization
Smart Optimization
SoftBank Mobile wanted to secure high-performance mobile broadband services following the rapid traffic shift to LTE, prepare for VoLTE and manage signaling increase in the most highly populated metropolitan areas in the world.
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SKT, Construction of Smart Office Environment
SKT, Construction of Smart Office Environment
SK T-Tower is the headquarters of SK Telecom. Inside the building, different types of mobile devices, such as laptops, smartphones and tablets, are in use, and with the increase in WLAN traffic and the use of quality multimedia data, the volume of wireless data sees an explosive growth. Users want limitless Internet access in various places in addition to designated areas.
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Smart Support for Smartphones
Smart Support for Smartphones
In order to revitalize and upgrade its customer service, Telenor Group needed a remote support system. Telenoreksperten, needed to provide immediate, 24/7 access to customers. The support team had to provide assistance for a wide range of technical issues, including Internet access, networking and Wi-Fi setup problems. Telenor needed a remote solution that worked for PCs, Macs and mobile devices.
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Worldwide IT Leader Manages Enterprise Energy and Sustainability
Worldwide IT Leader Manages Enterprise Energy and Sustainability
To understand their complex global energy consumption and emissions footprint, Cisco needed a software solution to help them manage disparate energy- and emissions-related data inputs across their enterprise, integrate and analyze their sustainability and energy metrics, embark upon energy and emissions mitigation projects, and report results publicly. Cisco also needed to perform detailed interval analysis of their high energy-usage facilities.
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IoT based milk procurement solution- SmartMoo smartAMCU
IoT based milk procurement solution- SmartMoo smartAMCU
The customer wanted to effectively monitor all their milk procurement centers placed in remote villages, to automate the centers for capturing the milk data in near real time and to enable direct farmer payments.
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Garmin delivers real-time data to customers using IoT
Garmin delivers real-time data to customers using IoT
Garmin operates on a global scale and offers a vast array of products across a number of industries, including aviation, marine, outdoor, fitness and automotive. Garmin is looking for a solution that can help them better manage all their connected devices.
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Responding to Business Needs More Quickly
Responding to Business Needs More Quickly
IBM
Qualcomm’s IT staff found performance and manageability of existing large data warehouses were becoming difficult as data volumes and business demands increased. IT staff was challenged in responding quickly enough to new business projects.
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Enterprise Grade Networks for Vistara
Enterprise Grade Networks for Vistara
Vistara is a multi-tenant SaaS based product that serves thousands of customers, managing a large number of devices. Vistara runs on a highly scalable Big Data platform that processes over a billion data samples per day. Vistara is architected to be scaled out on demand. To ensure that Vistara can meet real-time performance demands, the product is tested thoroughly under variety of conditions and against a wide range of devices. Specific features, like Vistara’s performance data visualization, also require in-depth testing. Vistara’s QA team previously used only physical devices in their lab for testing. With this approach, it was very difficult to test product behavior under extreme load scenarios across devices from many different vendors. To address this need, Vistara decided to augment their lab with a network simulator. Vistara needed an enterprise grade network simulator that can simulate SNMP agent behavior as well as various console protocols such SSH/Telnet in depth. They also needed a tool that came with a large library of pre-defined networks that they could use as simulated test devices. Vistara evaluated the market for an enterprise grade network simulator. MIMIC SNMP and Telnet/SSH Simulator stood out in meeting all of its requirements.
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Virtual SIM Services
Virtual SIM Services
Omate sought a global partner to realize its vision of offering IoT-based wearables with ready-made connectivity as a single, straight-out-of-the-box package. Control of data consumption and oversight of network function were also required.
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AirPrime Modules Improves Vehicle Gateway Communication System
AirPrime Modules Improves Vehicle Gateway Communication System
Icomera’s systems have been in daily operation since 2003, enabling thousands of commuters to make efficient use of their traveling time with consistent mobile internet access.To continue improving the bandwidth capabilities and reliability of its products, Icomera decided to incorporate 3G cellular connectivity support to take advantage of the unmatched data transfer speeds and pervasive UMTS network coverage throughout Europe.
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Connected Officer
Connected Officer
 Mobile/web app for location tracking of police officers Automatic alerts to supervisors based on gestures & actions in case of emergency Live streaming of crime scene to supervisors Automatic dispatch of backup to crime scenes Historical and real-time tracking of police officers’ vehicles
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Qualcomm - Supporting User Federation using Oracle Identity Federation
Qualcomm - Supporting User Federation using Oracle Identity Federation
Qualcomm’s IT identity management team had to standardize their process to integrate with their business partners, which could enable managing application user accounts across the business-to-business boundaries in a seamless way there-by saving cost in the long run, at the same time meet their company’s growing business needs.
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Testing Cisco Hosted Collaboration Solutions
Testing Cisco Hosted Collaboration Solutions
Cisco provides many applications as a part of this solution; Hosted Collaboration Fulfillment-Mediation (HCM-F), Cisco Prime Collaboration Assurance, Cisco Unified Call Manage(CUCM), Cisco Unified Presence(CUP), Cisco Unity Connection(CUCxN), Cisco Unified Operation Manager (CUOM), and Cisco Prime License Manager. There are many communications technologies linking the different components: SOAP, REST, XML, SNMP, Cisco IOS, LDAP, VOIP, Telnet and SSH. They all need to be verified for various combinations of scenarios, features and scalability. That is a huge task which would need many different tools to be used and configured. Instead Cisco decided to use one tool that can provide all the test environments they need, MIMIC Web and SNMP Simulator.
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