Raising its Service Level to Meet Changing Customer ExpectationsCalAmp
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Logistics & Warehousing
Fleet Management (FM)
|[Data Management - Data Collection]|
Day & Night gained visibility into key fleet metrics, such as driving speeds, overall distance traveled, engine running hours, and the frequency of vehicle starts and stops.
|[Product Improvement - Customer Satisfaction]|
Automatic e-mails are sent to customers as soon as service workers arrive or depart their site to improve customer satisfaction.