OPNET and Ixia Solution Improves Network Application with Network VisibilityCisco
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Equipment & Machinery
Process Control & Optimization
|[Efficiency Improvement - Issue Response]|
Faster troubleshooting – problem isolation reduced from days to hours • Proactively seeing and resolving issues before they become problems. • Complete network traffic visibility for application performance analysis. • Improving efficiency of APM system by removing duplicate packets. • No interference with other department’s network probes thanks to SPAN/Tap sharing.
|[Efficiency Improvement - Maintenance]|
Before the APM deployment, the networking team would often not be aware of slow response times on the remotely hosted Electronic Medical Records (EMR) application until a physician would call in to complain.Once the problem was identified, it took time to sort out if the root cause of the issue was the application or the network. This issue was resolved by baselining and continuously monitoring WAN network latency. Thresholds were set using OPNET’s alert functionality so that the networking team can be aware of and correct potential issues before users complain. When problems do occur, the mean time to repair (MTTR) is reduced by focused root cause analysis.