Cisco Jasper (Cisco) Case Studies ABB Increases Productivity and Reduces Operational Costs

ABB Increases Productivity and Reduces Operational Costs

Cisco Jasper (Cisco)
ABB Increases Productivity and Reduces Operational Costs
Equipment & Machinery
Process Control & Optimization (PCO)

ABB relies on Control Center to monitor connections to its customers' industrial robots for potential problems. As soon as conditions change, ABB engineers want to know about it so that they can act on it. Engineers wanted a solution so that they can anticipate problems by constantly analyzing the information that they receive from the devices. They have developed a set of predictive KPIs, which they share with their customers to help them decide if their equipment requires maintenance.

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ABB is one of the largest engineering companies as well as one of the largest conglomerates in the world. ABB has operations in around 100 countries, with approximately 135,000 employees by the end of 2015.

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The greatest benefit of the Jasper platform for ABB is the ability to manage and automate its connected devices on a global scale while maintaining the company's high service reliability and increasing demand for services. Before Jasper, ABB was reacting when customers would call them, and it was difficult to get information to understand precisely what was happening at the device level. With Jasper automation, ABB has real-time monitoring data across their remote devices and can automate responses before incidents occur. Software Components - Jasper Platform - Control Center

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Device Diagnostic Status, Device Status, Number Of Connected Devices, Per-Unit Maintenance Costs, Response Time
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Emerging (technology has been on the market for > 2 years)
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[Efficiency Improvement - Maintenance]
Real-time status reports enable maintenance personnel to remotely diagnose the status of a device.
[Cost Reduction - Maintenance]
Total cost of ownership is lowered due to reduction in control costs and maintenance costsq.
[Efficiency Improvement - Labor]
Employee's efficiency are improved due to real-time monitoring.
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