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21 case studies
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Vestas: Turning Climate into Capital with Big Data
Vestas: Turning Climate into Capital with Big Data
IBM
Making wind a reliable source of energy depends greatly on the placement of the wind turbines used to produce electricity. Turbulence is a significant factor as it strains turbine components, making them more likely to fail. Vestas wanted to pinpoint the optimal location for wind turbines to maximize power generation and reduce energy costs.
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Carfinder: Real-time Vehicle Tracking for AUDI
Carfinder: Real-time Vehicle Tracking for AUDI
IBM
A growing range of models and ever-shorter development cycles increase the demands on the manufacturing process. As a result, tracking vehicles inside and outside manufacturing facilities is essential for delay-free quality assurance and to provide transparency throughout all manufacturing steps in the automotive industry.
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Stepping up Production While Keeping Costs Down with Smarter Maintenance
Stepping up Production While Keeping Costs Down with Smarter Maintenance
IBM
To achieve its goal of doubling production capacity while keeping tight control of costs, major shoe manufacturer PT Chang Shin Indonesia set out to unlock greater efficiencies in its operations.
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Responding to Business Needs More Quickly
Responding to Business Needs More Quickly
IBM
Qualcomm’s IT staff found performance and manageability of existing large data warehouses were becoming difficult as data volumes and business demands increased. IT staff was challenged in responding quickly enough to new business projects.
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IBM | Using The Cloud and Machine Learning To Enhance Customer Experience
IBM | Using The Cloud and Machine Learning To Enhance Customer Experience
IBM
Customer experience is a key competitive differentiator for airlines, and increasingly depends on digital channels. How could American Airlines meet its customers’ appetite for instant information and services?
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Point Defiance Zoo & Aquarium Uses IBM Big Data Analytics to Better Engage the Millennial Visitor
Point Defiance Zoo & Aquarium Uses IBM Big Data Analytics to Better Engage the Millennial Visitor
IBM
On a daily basis, millions of data records are generated on visitor exhibit and special event preferences and participation in conservation initiatives. Significant visitor feedback is also generated on social channels, such as Facebook, which reveal visitor likes and dislikes and other feedback on overall zoo operations. The zoo needed a lens to focus on the actionable insights that emerge from this massive amount of information.
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Serving Members, Increasing Competitiveness through Innovation and Rapid Time to Market
Serving Members, Increasing Competitiveness through Innovation and Rapid Time to Market
IBM
Blue Shield of California wants to better support members and boost competitiveness by accelerating the provisioning of new systems while improving IT agility to get new offerings to market fast.
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Coca-Cola Bottling Co. Consolidated Maximizes Profitability
Coca-Cola Bottling Co. Consolidated Maximizes Profitability
IBM
To capitalize on sales opportunities through deeper insights into customer demand, CCBCC needed to crunch more data without increasing time-to-insight, while meeting existing service-level agreements.With so much additional sales forecasting data to process, CCBCC's nightly batch processes began to overrun—threatening to reduce the efficiency and cost-effectiveness of its supply chain processes, and to cause the IT team to miss its SLA (service-level agreement) targets.
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IT Simplification to Improve the Healthcare Computing Environment
IT Simplification to Improve the Healthcare Computing Environment
IBM
Increasingly sophisticated malware attacks can leave healthcare providers in a vulnerable position as they confront the critical need to improve security while also keeping IT costs under control. Concord Hospital has worked hard to cultivate a reputation for clinical and patient service excellence.As an example of its progressive approach to automating health service delivery, Hospitals & Health Networks magazine has named Concord one of the United States’ “Most Wired Hospitals” for several consecutive years. In order to maintain this level of operational excellence, Concord Hospital needed a solution to save time and resources while also improving results for software licensing, patch management, asset inventory and security configuration.
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Ensuring System Availability For Mission Critical Applications
Ensuring System Availability For Mission Critical Applications
IBM
Among the many challenges that Day Kimball Hospital faced included difficulties in performing maintenance on their applications, system hardware and completing backups within an acceptable backup window. It was a challenge to find the downtime necessary to upgrade their firmware.
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IBM Builds Brand and Boosts Results through B2B Content Marketing
IBM Builds Brand and Boosts Results through B2B Content Marketing
IBM
IBM's challenge was to reach and engage IT professionals at midsize businesses and demonstrate its relevance to the marketplace. IBM sought to be top of mind as a problem solver and solution provider with affordable, easy-to-implement solutions for companies that lack extensive IT staffs and sophisticated infrastructure environments.
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Collaborative Transformation of Enterprises with IBM Connections
Collaborative Transformation of Enterprises with IBM Connections
IBM
Establish an efficient system of knowledge management and optimize business processes.
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How Blockchain helped National Association of REALTORS Improve Member Services
How Blockchain helped National Association of REALTORS Improve Member Services
IBM
The various local and state associations are independent corporations working together to deliver programs under a Code of Ethics that is over a hundred years old. There is an existing centralized database containing members’ billing information.Engagement information such as volunteerism, professional development and committee service is not shared. While sharing member engagement information is essential, it is difficult to get 1200 organizations to agree to contribute and relinquish control of their data to a single database.
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LSE Group to develop Securities Data Blockchain Solution for European SMEs
LSE Group to develop Securities Data Blockchain Solution for European SMEs
IBM
Sharing secure and transparent critical network data across shareholder networks is difficult using traditional system. Furthermore, private SMEs lack access to public stock exchange networks or formalized credit structures.
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Predict to prevent: Transforming mining with machine learning
Predict to prevent: Transforming mining with machine learning
IBM
Mining companies have a lot of data at their disposal. Sensors are seemingly everywhere in their underground operations. But thus far it has been very hard for mining companies to capitalize on all their data because of the difficulty in making sense of it all.So what’s the most important data for mining companies? The short answer: assets. Mining is one of the most asset-intensive businesses there is. At every point in the extraction chain— drilling, cutting, crushing, screening and removing ore-bearing rock—heavy equipment is critical. And it takes a beating. When equipment breaks down, requiring unscheduled maintenance, production takes a hit, costs rise and a critical measure of capital efficiency in mining—overall equipment effectiveness (OEE)—goes down.
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Driving peak performance with comprehensive support coverage from IBM
Driving peak performance with comprehensive support coverage from IBM
IBM
With more than 11,000 employees at 94 locations across India, leading commercial vehicle manufacturer VECV needs seamless, responsive technical support to ensure high-availability IT operations. The company sought services from a trusted IT provider capable of simplifying coverage for its multi-vendor environment, accelerating issue resolution for end-users and structuring an effective governance framework for vendor management.
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Saving millions with a predictive asset monitoring and alert system
Saving millions with a predictive asset monitoring and alert system
IBM
The challenge was to harvest and sift through this data, recognize the patterns that indicate a high likelihood of asset failure, identify the most urgent issues, and get the right information to its engineers with enough lead time for them to take effective action.“Before, we only used between 10 and 12 percent of the operational data we collected, which is the industry average,” comments Benn. “By the time we had searched for, collated and forwarded the right information to the right people, we might respond too late to avoid impact to operations, or have to make last-minute changes to our maintenance schedule, which reduces efficiency. Our challenge was to provide right-time, actionable, effective information proactively, rather than in a reactive or look-back assessment.”“What we wanted was a way to identify patterns in that sensor data that would give us an early warning of asset failure. We saw an opportunity to use analytics technology to extract greater value from the systems and data we already possessed, which would help us to, for example, avoid preventable failures and potentially save millions of dollars.
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Manage HVAC systems to optimize performance and save up to 40 percent
Manage HVAC systems to optimize performance and save up to 40 percent
IBM
Seeking to add value beyond pump efficiency, Armstrong wanted to help customers address the issue of predictive maintenance through continuous learning to improve efficiency and by sharing best practices across industries and buildings.
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Automotive manufacturer increases productivity for cylinder-head production by 2
Automotive manufacturer increases productivity for cylinder-head production by 2
IBM
Daimler AG was looking for a way to maximize the number of flawlessly produced cylinder-heads at its Stuttgart factory by making targeted process adjustments. The company also wanted to increase productivity and shorten the ramp-up phase of its complex manufacturing process.
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Improving “people flow” in 1.1 million elevators globally
Improving “people flow” in 1.1 million elevators globally
IBM
KONE already provided traditional maintenance services for its more than 400,000 building owner and facilities management customers, but it sought cloud-based analytics technology to capture and use the vast amount of data generated by its elevator and escalator equipment worldwide to transform its service offerings. “We knew that digitalization was changing the industry, and we wanted to become a forerunner, not a follower in this development,” says Markus Huuskonen, the Director of Maintenance Processes and Connected Services at KONE.
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Minimizing downtime by engaging IBM Services – Technology Support
Minimizing downtime by engaging IBM Services – Technology Support
IBM
Simplifying maintenanceHana Financial Group had recently consolidated the infrastructure and resources of 11 of its affiliates at a local IBM data centre. However, the business was left with more than 100 service and maintenance contracts that needed to be reviewed and renewed periodically. These contracts also involved 100 separate bills that Hana Financial Group had to manage. Managing such a large volume of bills was cumbersome and sometimes resulted in late payments. The group wanted to improve efficiency and eliminate the overhead involved with managing these contracts by consolidating its heterogeneous IT systems and data storage systems under more consistent processes.
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