Best Buy wanted to quickly develop and deploy apps to achieve business goals. Also, create apps that are scalable and low-maintenance.

 Brooks Brothers frequently launches new business initiatives, which helps the company stay competitive in the retail industry. The organization needed a more agile way of quickly testing these new projects. “When we embark on a new initiative, as with anything in the retail industry, it has a short timeframe from the initial idea to solving business needs, as driven by consumer preferences,” says Philip Miller, director of infrastructure and technical engineering at Brooks Brothers. “We’re very good at deploying technology that will exist for the long term in our data center, but we’ve struggled to spin up resources for testing new projects. We wanted to become more agile in moving concepts into an environment we could easily access and possibly move into production.”The organization was also seeking a more cost-effective way to manage its SAP HANA in-memory database management system, which would support a new customer relationship management (CRM) application. “We wanted to save money when we implemented the CRM system on SAP HANA, and we also wanted to be able to test out new projects on that platform,” says Miller. 

At Atlassian, growth is on a fast track. The company adds more customers every day and consequently needed an easy way to scale JIRA, which is growing by 15,000 support tickets every month. The instance supporting this site was previously hosted in a data center, which created challenges for scaling. “The scale at which we were growing made it difficult to quickly add nodes to the application,” says Brad Bressler, technical account manager for Atlassian. “This is our customer-facing instance, which gathers all the support tickets for our products globally. It’s one of the largest JIRA instances in the world, and growing and maintaining it on premises was getting harder to do.” For example, the support.atlassian.com instance was hosted on a single on-premises server, which the company needed to frequently take down for maintenance.The company also needed to ensure high availability for JIRA. “This is a mission-critical application, and the number of customers potentially impacted by downtime is huge,” says Neal Riley, principal solutions engineer for Atlassian. “As we grew, we became more concerned about the resiliency and disaster-recovery capabilities of the data center.”To move into a more scalable, highly available environment, Atlassian created JIRA Data Center, a new enterprise version of the application. However, JIRA Data Center required shared storage. “We needed a shared file system so the individual application nodes could have a shared source of truth for profile information, plug-ins, and attachments,” says Riley.