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IIC Smart Airline Baggage Management Testbed -  Industrial IoT Case Study
IIC Smart Airline Baggage Management Testbed
Unlike the airline reservation systems with a limited number of global providers like Amadeus, Travelport, Sabre and Share, the ecosystem around the airports and airlines is heavily fragmented. There are no centralized systems that can unify all its stakeholders’ data such as: • Airline • Passengers • Airport vendors like baggage handling companies, fuel and catering providers • Airport tenant (shops, malls etc.) • Parking and ground transportation • Security (TSA) & Regulatory bodies Many luggage tracking systems at the moment are simply isolated mobile smartphone applications tied into a proprietary third-party web application using such things as Bluetooth baggage tags. The challenge that the Smart Airline Baggage Management testbed is addressing is bringing together and integrating disparate and isolated airline enterprise applications and systems into a single solution to better handle smart baggage across the airline and aviation ecosystems. GOALS The Smart Airline Baggage Management testbed, part of a broader aviation ecosystem vision, is aimed at reducing the instances of delayed, damaged and lost bags leading to lower economic risk exposure to the airlines; increasing the ability to track and report on baggage including location and weight changes to prevent theft and loss; and improve customer satisfaction through better communication including offering new value-added services to frequent flyers. The testbed is also aimed at helping airlines address the new baggage handling requirements set out by IATA in Resolution 753 requiring airlines to implement more comprehensive acquisition and delivery solutions for baggage tracking and handling by June 2018. This target is also outlined in the broader IATA 2015 White Paper titled “Simplifying the Business.”
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