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DeviceLynk Delivers Customized IIoT Solution - ThingWorx Industrial IoT Case Study
DeviceLynk Delivers Customized IIoT Solution
Previously to working with ThingWorx, DeviceLynk built an IIoT platform but found it lacked scalability. They needed something to capture and handle data from an unlimited amount of devices and customers.
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Thingworx Helps EET Monitor Real-Time Energy Savings - ThingWorx Industrial IoT Case Study
Thingworx Helps EET Monitor Real-Time Energy Savings
Embedded Energy Technology (EET) wanted to build a dashboard for their customers to visualize the data analytics for the stream systems. They wanted the readings collected from the sensors to provide a complete picture of what is happening inside the component, and are displayed in a Web Portal that analyzes and presents the data in a concise format. The dashboard interface will also let customers set up email and text message alerts to be triggered when temperatures of the sensors customer select fall outside of the range they set. Summary reports are emailed monthly that highlight total energy savings, component health and month-over-month / year-over-year comparisons.
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Springpath Gains Real-Time Intelligence and Improves Operational Efficiencies - ThingWorx Industrial IoT Case Study
Springpath Gains Real-Time Intelligence and Improves Operational Efficiencies
As the HCI market has grown increasingly crowded, Springpath sought to differentiate itself by providing enhanced serviceability to its customers. But it was lacking in its ability to provide fast customer issue resolution for both hardware and software components and in its ability to get meaningful, real-time intelligence from data. Springpath needed to create better operational efficiencies for its support organization. To better service its customers, Springpath would need a solution to resolve customer issues faster while collecting real-time customer data from systems to extract better insights for both internal support teams and end customers alike. Building a solution would require quick ingest and parsing of data – which was at the time often sent in the form of complex log files – and the ability to present it as actionable information. Further, a solution would need to enable support engineers to provide quick issue resolution to minimize downtime. Ideally, Springpath wanted customers to get full visibility into their own systems – and thereby be able to perform timely maintenance tasks – with the goal of maximizing uptime and ensuring optimal system performance. In addition, a solution should integrate with their issue management system, Salesforce.com Service Portal, for easy access for both the in-house support team and end-customers. “Offering world-class Customer Service in the IoT era requires a comprehensive and scalable Analytics platform that is well-integrated with an existing Support workflow,” says Brett Flinchum, VP of Global Customer Success at Springpath.
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Delivers Business Differentiation to Vantron - ThingWorx Industrial IoT Case Study
Delivers Business Differentiation to Vantron
Taking advantage of the fast growth of China and the growing demands in embedded computer systems, Vantron technology was established in 2002 by Silicon Valley professionals and headquartered in Chengdu, China. In addition to readyto-run low-power embedded systems, Vantron also provides assistance in application software development, tailoring its embedded systems based on customers’ requirements, and offering turn-key manufacturing services. With customers in industries such as healthcare, heavy equipment, vehicle tracking and telematics, looking for customized solutions, Vantron saw more and more customers looking for interconnectivity through the cloud so that they could access and interact with their equipment remotely
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