Neo4j > Case Studies > Transforming Customer Engagement with Real-Time Matching: A Case Study in IoT

Transforming Customer Engagement with Real-Time Matching: A Case Study in IoT

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 Transforming Customer Engagement with Real-Time Matching: A Case Study in IoT - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Blockchain
  • Application Infrastructure & Middleware - Data Visualization
Applicable Industries
  • Electrical Grids
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Sales & Marketing
Use Cases
  • Real-Time Location System (RTLS)
  • Virtual Reality
The Challenge
The Fortune 200 IT Services Company had limited visibility of their previous client solutions and wanted to be able to map and match capabilities to client requirements in real time.
The Customer
About The Customer
The Fortune 200 IT Services Company is a 130,000-employee organization that provides technology-driven business solutions to clients in 80 countries and all vertical markets.
The Solution
The company implemented Neo4j graph technology to build a multi-dimensional model of all previous client solutions and accurately map client requirements to their extensive capabilities in real time.
Quantitative Benefit
  • The implementation of the 'Digital Explorer' platform using Neo4j graph technology has resulted in a multi-million-dollar increase in revenue for the Fortune 200 IT Services Company.

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