Tech Platform Aimed at Helping Large Brands

Sprinklr offers a tech platform aimed at helping large brands create and manage social campaigns.

There was a test suite designed and developed by another company from India. Tests were unstable because each one that ran had a different number of randomly failed tests. As a result, the team was not able to rely on the original tests to make the release. Also, they took many hours to be completed. The architecture of the test suite could not be scaled and was difficult to maintain for a large number of tests, and they couldn't be integrated with other testing and DevOps tools.

The task was to build a formal QA process, stabilize automated tests, and increase their speed. 

Sprinklr

Sprinklr is an American software company based in New York City that develops a SaaS customer experience management platform

DeviQA designed the architecture of the test framework from scratch and developed more than 2,000 auto-tests. DeviQA built a test suite that ran auto-tests using 16 threads on multiple machines. This enabled the results to be received much more quickly. Also, improved test speeds by adding the prerequisite testing data directly to the database.

The designed and developed automated tests allows the product team to rely on and increase the efficiency of development and testing processes.

Automated and performance tests were integrated into a Continuous Integration process, which enabled the team to detect and solve issues ASAP.