Oracle > Case Studies > TAQA Boosts Efficiencies with Oracle Cloud and Reduces Downtime by 80%

TAQA Boosts Efficiencies with Oracle Cloud and Reduces Downtime by 80%

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 TAQA Boosts Efficiencies with Oracle Cloud and Reduces Downtime by 80% - IoT ONE Case Study
Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
  • Oil & Gas
Applicable Functions
  • Business Operation
  • Cloud Planning, Design & Implementation Services
The Challenge

With multiple vertically integrated operating units and US$49 billion in assets, TAQA runs Oracle E-Business Suite for its critical business processes. For more than 10 years, the company outsourced management of the application to Oracle Managed Cloud Services.

Then in 2020, the utility adopted a multi-cloud strategy to address key challenges, including the need to improve system availability and reduce outages, enhance security compliance requirements, and implement a disaster recovery site for Oracle E-Business Suite.

The Customer

Abu Dhabi National Energy Company (TAQA)

About The Customer

TAQA is one of the largest publicly listed companies in the UAE by market capitalization. As a fully integrated utility company, it has a diversified portfolio of operations spanning 11 countries across power and water generation, transmission, and distribution, as well as upstream and midstream oil and gas operations.

The Solution

TAQA has been an Oracle Database, Oracle Middleware, and Oracle applications customer since its inception in 2005. In choosing a cloud provider for critical applications such as Oracle E-Business Suite, it stayed with the technology provider it knew best.

The utility decided to migrate Oracle E-Business Suite to Oracle Cloud Infrastructure (OCI), in line with its hybrid multi-cloud strategy.

Porting Oracle E-Business Suite to OCI for greater performance and automated administration is part of the company’s strategy of deploying multiple cloud environments across the organization, including Oracle, Azure, and UAE-based G42 for AI-powered cloud computing.

Operational Impact
  • [Data Management - Data Availability]

    TAQA uses Oracle E-Business Suite’s integrated SOA Gateway to link with its cloud procurement system and other secure and encrypted transfer protocols to connect the company’s on-premises treasury management solution.

Quantitative Benefit
  • The move to Oracle Cloud Infrastructure Compute gave TAQA an immediate 30% performance improvement, as Oracle Enterprise Database Service boosted availability and scalability to oil and gas users connected to Oracle and non-Oracle systems across continents.

  • Downtime, the company’s most critical KPI, dropped by 80% after migration, thanks to OCI Compute’s flexible capacity management and an application SLA of 99.95% uptime.

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