Providing Technical Support and Training for Mobile Users
- Oil & Gas
With more than 1,600 employees across six countries, to support workers’ mobile needs, a new remote solution was needed. The old solution depended on phone support was time imprecise and time-consuming. Six NuStar technicians support 300 employee smartphones and 300 servers, so efficiency and speed are essential.
NuStar signed up for a free trial of LogMeIn Rescue. It became clear that Rescue could radically improve NuStar’s remote support for mobile capabilities. The firm can now resolve most smartphone-related issues quickly and easily, without confusion. Software Components - LogMeIn Rescue
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