Memfault > Case Studies > Panic Launches First Handheld Video Game System

Panic Launches First Handheld Video Game System

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 Panic Launches First Handheld Video Game System - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Platform as a Service (PaaS) - Device Management Platforms
  • Processors & Edge Intelligence - Embedded Operating Systems
Applicable Functions
  • Product Research & Development
Use Cases
  • Machine Condition Monitoring
Services
  • Data Science Services
  • Software Design & Engineering Services
  • System Integration
The Challenge

Panic knew that releasing a gaming device would present new challenges than they’d seen in the software world, but sacrificing product quality was not an option for them. To start shipping devices to customers, they knew they needed a way to deliver firmware updates so customers would experience a continuously improved product just like Panic’s previously released apps and games. When the Panic team also saw early on that it would be difficult to get useful crash reports from users, they realized they needed a more efficient way to monitor device metrics to catch issues before they became a larger problem.

The Customer
About The Customer

Panic is a Portland, Oregon corporation that relentlessly follows its heart in an effort to make nicely made things that bring everyday joy. Originally — and still — a Mac app developer, Panic has also become a highly-focused video game publisher. To date, Panic has helped put out into the world Firewatch, Untitled Goose Game, and the upcoming interactive food game, Nour: Play With Your Food. In the spirit of creating products that bring joy, Panic has been busy tinkering and finishing the development of their very own handheld video game system, Playdate.

The Solution

To ensure they could ship a product that would exceed their customer expectations, Panic realized they did not have the resources and time to build these solutions in-house. Panic knew that Memfault’s all-in-one solution for debugging, OTA updates & device monitoring coupled with their understanding and passion for the embedded space would help make their first handheld gaming system a success. Memfault’s direct support for devices utilizing ARM Cortex-M MCUs and FreeRTOS made the decision a no-brainer and the integration easy for Panic.

Operational Impact
  • [Efficiency Improvement - Installation]

    The company can easily monitor each device’s health in their fleet, push new updates to their users, and quickly debug any issue that arises all on the Memfault platform.

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