Modernizing Global Application User Experience for a Scientific Solutions Company
Technology Category
- Application Infrastructure & Middleware - Event-Driven Application
Applicable Industries
- Chemicals
Applicable Functions
- Product Research & Development
The Customer
Not disclosed
About The Customer
The customer is a global science and specialty chemicals company. They are a leader in their field, providing innovative solutions and products to a wide range of industries. Their operations span across multiple countries and they have a diverse user base. The company is committed to delivering high-quality products and services and is constantly looking for ways to improve its operations and customer experience. The overhaul of their application design was a part of their ongoing efforts to stay ahead of the competition and meet the evolving needs of their users.
The Challenge
The client, a global science and specialty chemicals company, was facing a significant challenge with its application design at the global level. The existing design was outdated and inefficient, leading to slow page response times and a less than optimal user experience. This was affecting the company's ability to effectively engage with its users and was potentially impacting its global reputation. The client needed a complete overhaul of its application design to improve its functionality and user experience.
The Solution
A comprehensive solution was implemented to address the client's challenge. An entirely new design was rolled out for the client, including a new desktop User Interface (UI) for the entire site. This new design was not only modern and visually appealing but also more efficient and user-friendly. The new UI was designed to be intuitive and easy to navigate, making it easier for users to find the information they needed and complete their tasks. The new design also focused on improving page response times, ensuring that users could access the site quickly and without delays.
Operational Impact
Quantitative Benefit
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