Precisely > Case Studies > Migrate Customers Quickly and Easily with Minimal Disruption

Migrate Customers Quickly and Easily with Minimal Disruption

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Technology Category
  • Application Infrastructure & Middleware - Database Management & Storage
Applicable Functions
  • Business Operation
  • Sales & Marketing
Services
  • Software Design & Engineering Services
The Challenge

Clear Technologies operates in a competitive environment. It competes against other vendors. But it also competes against the status quo. To complete a sale, Clear Technologies sometimes has to convince a prospective customer not just that the new technology is the best option, but that its benefits justify the cost of switching from the existing technology, including any associated downtime costs.

Clear Technologies cites its value proposition for customers as helping them to increase their organizational effectiveness through innovative products, services, and solutions. However, the hardware and software it sells obviously can’t provide value if it is down.

To support this business model, Clear Technologies needs a business partner that can supply advanced high availability (HA), disaster recovery (DR), and migration solutions.

The Customer

Clear Technologies

About The Customer

Clear Technologies’ business is helping companies to derive as much value as possible from information technologies. There are many facets to that. Among them is making the migration to new hardware as easy, fast, and seamless as possible. Another is helping customers to ensure that their data and applications are always available.

The Solution

Clear Technologies partners with Precisely to offer customers powerful, reliable HA, DR, and migration options.

Clear Technologies relies on Assure MIMIX HA as its go-to-market offering when customers need rock-solid data and application availability. It replicates all user and system data from a production server to a backup in real-time. If the need arises, customers can fail over to the backup server with no data loss and almost no downtime.

Now, each subsidiary runs production in a partition on its IBM i-based server. Another partition functions as the backup server for the other company. As a result, both have real-time replicas of their production servers that they can failover to whenever necessary, without the need for additional hardware.

Operational Impact
  • [Efficiency Improvement - Customer Service]

    Allows Clear Technologies to migrate customers quickly, easily and with minimal disruption

  • [Data Management - Data Availability]
    • Ensures that data and applications are always available
    • Provides solutions that Clear Technologies can use to expand its business
    • Provides marketing, services and technical support that addresses the needs of Clear Technologies and its customers

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