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March Networks Automates Data Integration

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 March Networks Automates Data Integration - IoT ONE Case Study
Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
  • Platform as a Service (PaaS)
Applicable Functions
  • Human Resources
Services
  • Cloud Planning, Design & Implementation Services
The Challenge
  1. Roll out a new Salesforce CRM system to strengthen the sales funnel across the company’s digital properties and customer touchpoints, streamlining processes and providing powerful system features.
  2. Replace manual integration processes with an automated system to free up time and budget
  3. Shore up security for foundational business operations, from financials to the online customer portal
The Customer
About The Customer

March Networks is a leader in intelligent IP video surveillance solutions. We help organizations realize the true power of integrated data and video. We are headquartered in Ottawa, Canada, with regional offices worldwide and sales teams on every continent.

The Solution
  1. Used cloud data integration (CDI) to achieve integrations between Salesforce and SAP, strengthening the customer pipeline
  2. Automated data integrations across business applications, including SQL databases and custom applications, speeding up workflows and saving employees’ valuable time
  3. Adopted a data integration platform with robust out-of-the-box data security
Operational Impact
  • [Efficiency Improvement - Productivity]
    • Cut delivery time for the new Salesforce CRM system in half through automated integrations, while cutting labor costs
    • Improved boardroom reporting with a business analytics dashboard that delivered a 360-degree view of data, helping with rapid decision-making
  • [Product Improvement - User Experience]

    Simplified the onboarding of new partners and customers with seamless and secure online experiences that automatically integrate between touchpoints (work in progress)

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