Informatica > Case Studies > Streamlining Data Integration for March Networks: Automating Operations and Customer Onboarding

Streamlining Data Integration for March Networks: Automating Operations and Customer Onboarding

Informatica Logo
 Streamlining Data Integration for March Networks: Automating Operations and Customer Onboarding - IoT ONE Case Study
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
  • National Security & Defense
  • Oil & Gas
Applicable Functions
  • Logistics & Transportation
  • Sales & Marketing
Use Cases
  • Inventory Management
  • Time Sensitive Networking
  • Cloud Planning, Design & Implementation Services
  • System Integration
The Challenge
March Networks had a complex web of integrations between its CRM technology, financial systems, and operations systems, which were difficult to maintain and required custom coding. The company needed to modernize its data processes and applications to align with its growth ambitions.
The Customer
About The Customer
March Networks is a leading provider of IP video surveillance software and systems. They help businesses improve security and decision-making through high-definition footage and deep data analytics. Their customers interact with the company through various touchpoints, including sales, technical support, and managed services.
The Solution
March Networks implemented the Informatica cloud platform in parallel with Salesforce CRM to simplify data integrations. They used cloud data integration to achieve integrations between Salesforce and SAP, as well as automated data integrations across other business applications. Informatica provided a single automated platform that underpinned data integrations and improved operations.
Operational Impact
  • [Data Management
    according to arrouch, informatica stood out from other platforms for its robust data management and security capabilities, on top of the greater speed and efficiency it would bring to march networks’ data integrations.
  • [Data Management
    “we knew the automation would cut our project timeline down significantly, but one of the key factors for us was that many of our integrations are data management-related.
  • [Data Management
    not only has the company replaced its legacy crm with a modern solution from salesforce, but it has also aligned its data management across its internal system, which in turn leads to smoother relationships between its sales, marketing, and customer suppo
Quantitative Benefit
  • The delivery time for the new Salesforce CRM system was cut in half through automated integrations, resulting in cost savings. Boardroom reporting improved with a business analytics dashboard that provided a 360-degree view of data, aiding in rapid decision-making. The onboarding of new partners and customers was simplified with seamless and secure online experiences that automatically integrated between touchpoints.

Case Study missing?

Start adding your own!

Register with your work email and create a new case study profile for your business.

Add New Record

Related Case Studies.

Contact us

Let's talk!
* Required
* Required
* Required
* Invalid email address
By submitting this form, you agree that IoT ONE may contact you with insights and marketing messaging.
No thanks, I don't want to receive any marketing emails from IoT ONE.

Thank you for your message!
We will contact you soon.