How a major player in the oil & gas industry decreased downtime

	How a major player in the oil & gas industry decreased downtime Fiix Software

Applicable Industries	Energy
Applicable Functions	Maintenance
Use Cases	Predictive Maintenance Log in to view content
Challenge	Sean Simon is the SVP of Operations at CIG Logistics, where sand is transloaded and stored for third parties in the oil and gas industry. Before looking into CMMS solutions, his team spent three years trying to manage their maintenance operations with a paper-based system, leaving them with the major issue of not being able to gather or access data. “There’s no way to mine paper. There was no daily summary, no way of tying together comments or keywords.” As a result, trying to track and schedule preventive maintenance was nearly impossible. “It was like owning a car in the 1950s. You had to try to remember the last time you did something and guess at the maintenance that needed to be done in the future”. Read More
Customer	CIG Logistics, a partner for large-scale transloading and storage in the oil and gas market. They operate out of 15 terminals across the US. Read More
Solution	Sean’s number one requirement for a CMMS was getting a solution that could be flexible and adapt to the needs of his team. They needed a system that would allow them to do a twice-daily checklist—one per shift. Other packages he explored had a hard time supporting this PM. “We wanted to make sure the second checklist would trigger whether the first one was completed or not. When we started talking to Fiix and expressed our need to do this, they did not yet have that capability, but they actually built it for us in just a few weeks, which was not something any of the competitors were able to offer.” For Sean, the willingness to customize a solution to his specific needs was what ultimately pushed Fiix over the edge as the winner. Read More Log in to view content
Solution Type	IT Read More Log in to view content
Solution Maturity	Mature (technology has been on the market for > 5 years) Read More Log in to view content
Contents

Applicable Industries

Energy

Applicable Functions

Maintenance

Use Cases

Challenge

Sean Simon is the SVP of Operations at CIG Logistics, where sand is transloaded and stored for third parties in the oil and gas industry. Before looking into CMMS solutions, his team spent three years trying to manage their maintenance operations with a paper-based system, leaving them with the major issue of not being able to gather or access data. “There’s no way to mine paper. There was no daily summary, no way of tying together comments or keywords.” As a result, trying to track and schedule preventive maintenance was nearly impossible. “It was like owning a car in the 1950s. You had to try to remember the last time you did something and guess at the maintenance that needed to be done in the future”.

Customer

CIG Logistics, a partner for large-scale transloading and storage in the oil and gas market. They operate out of 15 terminals across the US.

Solution

Sean’s number one requirement for a CMMS was getting a solution that could be flexible and adapt to the needs of his team. They needed a system that would allow them to do a twice-daily checklist—one per shift. Other packages he explored had a hard time supporting this PM. “We wanted to make sure the second checklist would trigger whether the first one was completed or not. When we started talking to Fiix and expressed our need to do this, they did not yet have that capability, but they actually built it for us in just a few weeks, which was not something any of the competitors were able to offer.” For Sean, the willingness to customize a solution to his specific needs was what ultimately pushed Fiix over the edge as the winner.

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Solution Type

IT

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Solution Maturity

Mature (technology has been on the market for > 5 years)

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Contents

Overview

How a major player in the oil & gas industry decreased downtime

Quantitative Benefit