Revamping a Multi-Site Paint Mixing System for Enhanced Efficiency and User Experience
Technology Category
- Application Infrastructure & Middleware - Event-Driven Application
- Sensors - Level Sensors
Applicable Functions
- Maintenance
Use Cases
- Leasing Finance Automation
- Material Handling Automation
Services
- System Integration
The Customer
Not disclosed
About The Customer
The client is a Europe-based international producer of paint and coatings that operates in more than 150 countries. As a global industry leader with long traditions, the company delivers excellent products, while focusing on sustainability and innovation. The client leverages multiple production sites on several continents, all supported by a single system for mixing and labelling produced paint. Any major malfunction or downtime of this application halts the production and results in financial losses for the company.
The Challenge
The client, a global paint manufacturer with multiple production sites across continents, relied on a single system for mixing and labelling produced paint. Any significant malfunction or downtime of this application would halt production, leading to financial losses. The client was using a bespoke application delivered by a third-party vendor, which required multiple manual steps to launch, such as selecting the correct databases. The client sought to automate this process and reduce the solution’s technical debt, which was slowing down paint production. Additionally, the existing desktop app had compatibility issues with the new version of the Microsoft operating system. The client needed a reliable partner to provide baseline support and continuous improvements to this business-critical system.
The Solution
In 2014, the client approached Objectivity with the desktop application for mixing and labelling paint. The application had significant technical debt, needed improvements, and wasn’t compatible with the upcoming new Microsoft operating system. The application was hosted on a virtual machine without access to its source code, which presented a significant challenge. Objectivity delivered the 2.0 version of the application, moved the code to a single repository, and took over the support. They presented the client with a product backlog focused on reducing technical debt and improving the user experience (UX) of the solution. The extended cooperation is based on the DevOps model, where a shared team is responsible for the support and maintenance of the solution, as well as for making enhancements and developing new features. The Service Delivery Manager (SDM) plays a crucial role in the project, acting as the focal point of contact for the Client.
Operational Impact
Quantitative Benefit
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