Amdocs Digital Commerce and Payments experience

Chirp Case Studies Amdocs Digital Commerce and Payments experience

	Amdocs Digital Commerce and Payments experience Chirp

Amdocs Digital Commerce and Payments experience

Chirp

Applicable Industries	Equipment & Machinery
Applicable Functions	Quality Assurance
Connectivity Protocols	Other frequency Log in to view content
Other Frequency	Data-over-sound / audio data encoding Log in to view content
Challenge	- Enable Amdocs to provide their telco and retailer customers with a next generation digital commerce and payments experience. - Power the transfer of data through the entire consumer purchase journey originating from a marketing message to a purchase in store and in ongoing loyalty programmes. - Ensure compatibility with a multitude of devices including multi-media broadcast, smartphone / tablets and retailer ePOS and customer management systems - including those without other networking or connectivity capabilities. Read More
Customer	Market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. Read More
Solution	Audible and inaudible audio protocols to enable soundless transfer of data from television broadcast to smartphone through to in-store check in and payment transaction. Read More Log in to view content
Data Collected	Communication Performance, Payment, Purchase Order Read More Log in to view content
Solution Type	IOT Read More Log in to view content
Solution Maturity	Emerging (technology has been on the market for > 2 years) Read More Log in to view content
Contents

Applicable Industries

Equipment & Machinery

Applicable Functions

Quality Assurance

Connectivity Protocols

Other frequency

Other Frequency

Data-over-sound / audio data encoding

Challenge

- Enable Amdocs to provide their telco and retailer customers with a next generation digital commerce and payments experience. - Power the transfer of data through the entire consumer purchase journey originating from a marketing message to a purchase in store and in ongoing loyalty programmes. - Ensure compatibility with a multitude of devices including multi-media broadcast, smartphone / tablets and retailer ePOS and customer management systems - including those without other networking or connectivity capabilities.

Customer

Market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers.

Solution

Audible and inaudible audio protocols to enable soundless transfer of data from television broadcast to smartphone through to in-store check in and payment transaction.

Data Collected

Communication Performance, Payment, Purchase Order

Solution Type

IOT

Solution Maturity

Emerging (technology has been on the market for > 2 years)

Impact #1	[Product Improvement - User Experience] Frictionless digital commerce and payments experience for the customer.
Impact #2	[Cost Reduction - Total Cost Of Ownership] Cost effective solution for retailers to deliver this experience with limited resources available to invest in emerging technologies.

Impact #1

[Product Improvement - User Experience]
Frictionless digital commerce and payments experience for the customer.

Impact #2

[Cost Reduction - Total Cost Of Ownership]
Cost effective solution for retailers to deliver this experience with limited resources available to invest in emerging technologies.

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Overview

Amdocs Digital Commerce and Payments experience

Operational Impact