Chirp Case Studies Amdocs Digital Commerce and Payments experience

	Amdocs Digital Commerce and Payments experience Chirp

Amdocs Digital Commerce and Payments experience

Chirp

Technology Category	Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Functions	Sales & Marketing
Connectivity Protocols	Other frequency Log in to view content
Other Frequency	Data-over-sound / audio data encoding Log in to view content
Challenge	- Enable Amdocs to provide their telco and retailer customers with a next generation digital commerce and payments experience. - Power the transfer of data through the entire consumer purchase journey originating from a marketing message to a purchase in store and in ongoing loyalty programmes. - Ensure compatibility with a multitude of devices including multi-media broadcast, smartphone / tablets and retailer ePOS and customer management systems - including those without other networking or connectivity capabilities. Read More
About Customer	Market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. Read More
Customer Name	Undisclosed Read More
Solution	Audible and inaudible audio protocols to enable soundless transfer of data from television broadcast to smartphone through to in-store check in and payment transaction. Read More Log in to view content
Data Collected	Communication Performance, Payment, Purchase Order Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Functions

Sales & Marketing

Connectivity Protocols

Other frequency

Other Frequency

Data-over-sound / audio data encoding

Challenge

- Enable Amdocs to provide their telco and retailer customers with a next generation digital commerce and payments experience. - Power the transfer of data through the entire consumer purchase journey originating from a marketing message to a purchase in store and in ongoing loyalty programmes. - Ensure compatibility with a multitude of devices including multi-media broadcast, smartphone / tablets and retailer ePOS and customer management systems - including those without other networking or connectivity capabilities.

About Customer

Market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers.

Customer Name

Undisclosed

Solution

Audible and inaudible audio protocols to enable soundless transfer of data from television broadcast to smartphone through to in-store check in and payment transaction.

Data Collected

Communication Performance, Payment, Purchase Order

Impact #1	[Product Improvement - User Experience] Frictionless digital commerce and payments experience for the customer.
Impact #2	[Cost Reduction - Total Cost Of Ownership] Cost effective solution for retailers to deliver this experience with limited resources available to invest in emerging technologies.

Impact #1

[Product Improvement - User Experience]
Frictionless digital commerce and payments experience for the customer.

Impact #2

[Cost Reduction - Total Cost Of Ownership]
Cost effective solution for retailers to deliver this experience with limited resources available to invest in emerging technologies.

Download PDF Version

Overview

Amdocs Digital Commerce and Payments experience

Operational Impact