Precisely > Case Studies > Accelerating Data Migration

Accelerating Data Migration

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Technology Category
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Telecommunications
Applicable Functions
  • Business Operation
Services
  • Data Science Services
  • Software Design & Engineering Services
The Challenge
  • Modernizing legacy billing operations support systems
  • Preserving data quality for massive amounts of transaction data
  • Required an analytics solution for data quality assessment, root cause analysis and issues prioritization and resolution
The Customer
About The Customer

This telecommunications company has a comprehensive services portfolio that provides broadband Internet, fixed telephone and mobile device services, and television and on-demand entertainment for millions of customers across residential, business, government, and wholesale markets.

The Solution

Precisely Data360 enabled the company to smoothly and successfully complete multiple data migration projects, including the process of migrating billing data from several legacy systems into a modern, consolidated system. Throughout the migration, the company needed to implement compliance controls. Precisely Data360 verified the performance of the new system by checking its ability to generate accurate bills, preventing both undercharges and overcharges.

This migration began with a pilot of several thousand customers, where Precisely Data360 associated extracted billing information with product pricing and tariff plans, and then recalculated bills. The analysis then identified discrepancies with the pro forma bill from the new system and reconciled the differences before the normal billing run.

Operational Impact
  • [Data Management - Data Analysis]
    • Reduced time, cost and effort required for data migration with traditional SQL-based methods.
    • Faster root-cause analysis facilitated rapid resolution with minimal customer impact

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